Senior Service Advisor

Posted 23 April by Irving Mitchell

Senior Service Advisor wanted to join a professional Service Team:

If you are a Service Advisor, we want to talk to you!

Our client is seeking an experienced well-presented Service Advisor to join the Service team in Plymouth. The successful candidate will be well organised and be able to demonstrate consistently high levels of customer service.

Working closely with workshop personnel including the Service Manager, the Workshop Controller and the Technicians, your role will include:

  • The sale of service plans and extended warranties
  • Booking in vehicles for repairs and initiating service documentation
  • Upselling work identified on Vehicle health checks and regular service and MOT follow ups
  • Swiftly update customer and vehicle history files accurately in accordance with Data Protection legislation
  • Document all warranty work as per manufacturers; requirements and dealership policy
  • Ensure all work has been carried out as detailed and charged for

The Successful Candidate:

Will have previous / current Service Advisor experience from within the Motor Industry

You will be numerate and literate with an excellent telephone manner

Have strong and efficient PC and administration skills

Knowledge of workshop loading systems

Have the ability to sell incremental products and assess further sales opportunities

The Company:

Our client began as a family business almost 100 years ago and has grown to be the UK’s leading can and van retailer. This offers an opportunity to work in a company that invests in its staff, helping them to be as good as they want to be. The chance to work with inspirational brands and pioneering products, in a dynamic and exhilarating environment.

To apply:

If you looking for the next step in your career we would like to hear from you. Please contact Ian at Irving Mitchell Appointments. Candidates who meet the criteria will be contacted shortly after submitting their CV.

Irving Mitchell are automotive recruitment specialists. We handle many different roles and advertise, head hunt and represent professionals wishing to take their next career step within the automotive industry. Please contact us for further details on how we can help.

All applications are treated with discretion and adhere fully to the Data Protection Act 1998. Irving Mitchell is regarded as an employment agency within to the Conduct of Employment Agencies and Employment Businesses Regulations 2003.


Follow us on Facebook @Irvingmitchellautomotiverecruitment

We specialise in automotive recruitment and the following positions: Aftersales Manager, Area Manager, Local Business Development Manager, Business Development Manager, Business Manager , Dealer Principal, Transaction Manager, Business Manager, F & I Manager, General Manager, General Sales Manager, Group Aftersales Director, Group Aftersales Manager, Mechanic , Parts Sales Representative, Master Technician, Motor Cycle Mechanic, Vehicle Technician, MOT Tester, Commercial Vehicle Technician, LCV Technicians, Trade Parts Representative, Parts Advisor, Parts Manager, Regional Sales Manager, Sales Controller, Sales Executive, General Sales Manager, Sales Manager, Senior Service Advisor, Service Advisor, Service Manager, Service Team Leader, Technicians, , Workshop Controller,

All available across the South West of the UK, including: Wiltshire, Avon, Somerset, Devon, Cornwall, Hampshire, Gloucestershire, Cheltenham, Gloucester, Bristol, Tetbury, Chippenham, Swindon, Bath, Westbury, Salisbury, Newbury, Taunton, Weston Super Mare, Bridgwater, Exeter, Trowbridge, Exmouth, Warminster, Blandford Forum, Torquay, Tiverton, Plymouth, Barnstaple, Falmouth, Truro, Redruth, Andover.

Required skills

  • Automotive
  • Customer Service
  • Dealership
  • Workshop
  • Aftersales

Application questions

Do you have a full UK driving licence?
Are you happy to work occasional Saturdays?
Are you an experienced Service Advisor?
Do you have previous recent experience of working in a new car dealership?

Reference: 37804280

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