Senior Salesforce Admin

Senior Salesforce Administrator

Sunderland / Hybrid

£57,000

We are currently working with a fantastic business who are recruiting for a Senior Salesforce Administrator who will participate in the ongoing development of the Salesforce environment. The successful candidate will have experience in improving processes and the successful adoption of the Salesforce platform. The Salesforce Administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes. The Salesforce Administrator will be primarily responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform.

Senior Salesforce Administrator Skills

• Excellent project management and organization skills and a positive attitude
• A demonstrated ability to understand and articulate complex requirements
• Proven ability to design and implement new requirements and processes gathered from multiple sources, reconcile conflicts, and facilitate user adoption

• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, Flows, and other configurations of advanced complexity

• Strong understanding of Salesforce best practices
• A history of successfully driving projects to completion
• Experience in environment and release strategies with the Salesforce platform and its DevOps tooling and metadata structure

Senior Salesforce Administrator Accountabilities

• Serve as an administrator supporting approximately 800+ users
• Handle all basic administrative functions including user account maintenance and other routine tasks, reports and dashboards creation and management, management of existing solutions, and defect resolution

• Complete regular internal system audits and prepare for planned Salesforce releases

• Maintain and document functional and technical processes and procedures
• Manage Salesforce data feeds and other integrations, provide support the IT teams as needed

• Collaborate with business leaders, implementation team, and users during ongoing project phases

• Work with a team to establish suitable processes to support administrative, functional development, and change management activities

• Work independently with members of the user base to define and document business and functional requirements, including business process diagrams and user stories

• Work collaboratively with implementation team members to design and develop a solution that will fulfil the user stories

• Provide declarative administration and the implementation of user stories through configuration of the CRM platform

• Facilitate system demonstration meetings to showcase the implemented solution
• Collaborate with Testing and Business Unit teams to test and verify solutions through User Acceptance Testing

• Assist in End User Training and grow the Salesforce skill set across the organization

• Work with the existing Solutions Team and wider sections of IT to ensure collaboration and utilise existing SMEs in Product Owners and Systems Analysts when developing business capabilities into the Salesforce platform

Additional Qualifications

• Salesforce Administrator (Required)
• Salesforce Business Analyst (Highly Desired)
• Salesforce Platform Developer 1 Builder (Desired)
• Salesforce Service Cloud Consultant (Highly Desired)
• Salesforce Field Service Lightning (Highly Desired)

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.