The following job is no longer available:
Senior Sales Completion Coordinator - Fixed Term
Ended Featured

Senior Sales Completion Coordinator - Fixed Term

Be one of the first ten applicants
Salary icon £33,000 - £40,000 per annum
Location icon Basingstoke , Hampshire

We have a fantastic new opportunity for a Senior Sales Completion Coordinator to join ushere at Sovereign Network Group, SNG.

About Sovereign Network Group (SNG)

We are thrilled to have joined forces with Network Homes in October 2023, which now places us as the 6th largest housing association in the UK. Sovereign and Network Homes have come together as SNG (Sovereign Network Group) – an organisation that takes the best of both and makes it even better.

The Role:

The role be working within our Development team. This is a fantastic opportunity for someone to make a big impact and be a huge part in implementing our future processes.

The base for this position is Basingstoke, this role will involve a blend of office and home working.

This role is offered on a 12 month Fixed Term, full-time basis, working 37 hours.

Reporting to the Head of Sales Operations you will oversee the delivery of a high-quality sales service for both shared ownership and open market sale within Sovereign Network Group (SNG) living.

You will have responsibility of managing a small team of Coordinators.

  • Supporting the Completions Coordinators with complex queries and difficult situations, which providing day-to-day support as required
  • To provide an excellent sales progression and completions service ensuring a highly professional experience for the customer and all stakeholders
  • Responsible for progressing all sales from reservation/ issue of MOS through to Exchange within the agreed time scales (6 weeks) and the subsequent completion of the sale
  • Manage and support the performance of the progression team to drive to achieve our sales completions in line with our business KPI's and forecast figures
  • Ensure that the team are accurately recording all sales data in a timely manner and coordinate any movement and reforecasting, alongside the Sales Manager
  • Deal effectively with all administration and documentation relating to Shared Ownership and Open Market sales progression, preparing confirmation of sale details, ensuring all parties are kept updated throughout the transaction
  • Provide regular forecasting updates, ensuring performance standards are met, progress is charted, and procedures are complied with weekly handovers
  • Carry out regular 121's for individual staff members to discuss KPIs, deliverables and performance as well discussing and supporting pathways for individual development plans

What we're looking for:

  • Able to demonstrate an understanding of buying processes, ideally with a sales background or experience within Housing.
  • Have a proven experience of meeting KPI's and demonstrate you can drive performance within your teams. 
  • Managing a team in a busy sales environment
  • A focus on achieving the best outcome for the customer
  • The ability to coach and develop a team of sales coordinators
  • Strong communication skills
  • The ability to connect with internal and external stakeholders

You will need to have experience of using multiple IT systems, and the ability to understand all the aspects of sales completions.

What can we offer you?

  • Company pension scheme will be matched up 12%
  • Life cover 4x your salary
  • £450 flex-pot annually, discounted shopping & cycling scheme
  • 25 days paid holiday plus bank holidays + extra day every year up to 30 days
  • Opportunity to buy / sell up to 5 days holiday per year.
  • Private medical insurance with options for family cover dental insurance & critical illness cover.
  • Fantastic training and development opportunities

 At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. We encourage applications from all. We believe that diverse talent makes us stronger.

Reference: 51711435

Please note does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job