Senior Project Manager - Mystery Shopping

Join a leading market research agency specializing in mystery shopping, dedicated to providing valuable insights and actionable recommendations to clients. We are seeking a dynamic and experienced Senior Project Manager to drive and oversee our mystery shopping projects.

Responsibilities:

- Lead and manage mystery shopping projects from inception to completion, including liaising with clients, guiding field agents, ensuring precise data collection, and presenting impactful reports.

- Collaborate closely with clients to comprehend their goals and tailor bespoke mystery shopping programs.

- Develop project plans, timelines, and budgets efficiently.

- Build and lead a team of mystery shoppers to maintain the highest standards of data collection.

- Analyze data meticulously to generate comprehensive reports and actionable insights.

- Communicate project progress and findings clearly and effectively to clients.

- Strive for continuous enhancement of processes and deliverables.

Requirements:

- Demonstrated success in project management within the market research sphere.

- Exceptional organizational and time management capabilities.

- Strong interpersonal and communication skills.

- Proficiency in project management tools and software.

- A commitment to delivering exceptional outcomes and surpassing client expectations.

Benefits:

- Competitive salary and comprehensive benefits package.

- Opportunity to collaborate with a diverse and dynamic team.

- Professional growth prospects and development opportunities.

- Contribute meaningfully to business success and client satisfaction.

If you are passionate about market research, possess a meticulous attention to detail, and are dedicated to achieving outstanding results, we look forward to receiving your application.