Senior Performance Analyst

Posted 25 March by Harnham - Data & Analytics Recruitment
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SENIOR PERFORMANCE ANALYST

UP TO £40,000

NOTTINGHAM

This role does not offer sponsorship.

This is an exciting Senior Performance Analyst role where you will have the opportunity to join a Debt Recovery business where you will be responsible for driving the performance of the recoveries portfolio. You will be implementing the strategy to maximise collections and increase the profitability of the business.

THE COMPANY

This company is a very well-known business within the Debt and Collection space with a heavy focus on being data-driven. The company works with a wide range of clients across both the private and public sectors. This is an exciting time to join the business and help drive growth.

THE ROLE

You will be doing the following daily:

  • One of the main responsibilities of this role is to enhance the performance of the recoveries portfolio by implementing strategic measures.
  • A significant focus of the role revolves around conducting in-depth performance analytics to identify areas for improvement and optimisation.
  • The team is tasked with maximising collections from the debt provided by clients, employing tailored strategies to achieve this objective effectively.
  • Operating within monthly cycles, the role involves conducting regular reviews with clients to assess portfolio performance and strategize accordingly.
  • Central to the role is the optimisation of collection processes, ensuring that debt collection agencies deploy appropriate tactics such as timely letter dispatch to consumers.
  • This includes comprehensive reporting on various debt types and their expected performance, providing insights for further enhancement.
  • Continuous monitoring of collection activity is a crucial aspect of the role to track progress and make real-time adjustments as necessary.
  • Additionally, the role requires the exploration of different treatment methods tailored to specific segments within the portfolio to maximise recovery rates.
  • Beyond analytics and operations, there's a sales aspect to the role, involving convincing clients of the most effective approaches to debt collection, thereby fostering mutually beneficial relationships.

YOUR SKILLS AND EXPERIENCE

  • Experience in the Collections space.
  • Proficient in SQL and Excel.
  • Experience in Python is ideal as the business is looking to move over to this platform.
  • Excellent written and verbal communication skills.
  • Strong numerate degree from a Russel Group university.

THE BENEFITS

  • Up to £40,000 salary
  • Hybrid working
  • Benefits package
  • Contributory pension scheme with a generous employer contribution.

HOW TO APPLY

Please register your interest by sending your CV to Gaby Adamis via the Apply link on this page.

Reference: 52376525

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