Senior Network and Voice Engineer

I am pleased to be partnering with a high growth Technology organisation focusing on Open Source Cloud Telecommunications. The Senior Network and Voice Engineer will be responsible for providing support to all users Globally, managing security and maintenance for critical Infrastructure.

Client Details

Our client is a high growth business focusing in the Open Source Cloud Telecommunications space. This opportunity is offering a fantastic amount of autonomy, flexibility, training and career progression.

Description

The Senior Network and Voice Engineer on a day to day basis will be responsible for:

• Provide support for all users worldwide.
• Manage security and maintenance for Critical Network infrastructure
• Support, manage and maintain IT infrastructure, for the Voice systems.
• Train and communicate effectively with other members of the team
• Work with the wider Network Operations Team to provide support for production infrastructure and systems, including voice technologies.
• Assist in procurement of equipment, and configure according to company specifications for end users, and as part of Production infrastructure.
• Work with Technical Architects and upper Management to:

-Design, deliver and document production and Internal IT infrastructure projects.
-Design and implement policies to secure all systems.
-Proactively Monitor and report on Voice network, escalating any risks
-Provide technical support and mentoring for IT engineers within the team.
-Help Define future architecture.

• Maintain accurate records for all infrastructure, equipment, and users
• Travel, as required, to company sites

Profile

The successful Senior Network and Voice Engineer should have:

• Experience in a similar technical support role.
• Strong troubleshooting abilities across a wide range of hardware/software technologies.
• Strong knowledge in the following areas:
  • Microsoft Teams Network
  • Azure knowledge is beneficial
  • Telecommunications and Networks
  • Unified Comms
  • Microsoft Hyper-V (& System Center Virtual Machine Manager) VMware Esxi
  • Cisco ASR's
  • Juniper Routers
  • Firewall Configuration (Palo Alto)
  • Supporting Microsoft Technologies
  • Strong Network understanding (LAN, WAN, Switches, VPN)
  • Good understanding of voice technologies.
  • SSL Certificates - configure and deploy

• Desirable:

  • Knowledge of Dialogic or Ribbon SBC
  • Certifications in Azure AZ-104
  • Teams Admin MS700 (or Similar)
  • Cisco CCNA (or similar)

Job Offer

• A competitive salary ranging from £50,000 to £55,000 per annum
• An inclusive benefits package
• A vibrant company culture that values innovation and collaboration
• Opportunities for professional growth and development in the Technology & Telecoms industry
• A convenient location in the heart of Cardiff or Bristol - Can offer fully remote if willing to travel when required.