Senior IT Technician

Your new company
A well established organisation based in Pembrokeshire. A family-friendly company that provides entertainment and luxury for guests.

Your new role
You will be responsible for providing advanced technical support and problem-solving within the organisation. While there is no typical day-to-day routine, your primary focus will be on IT Support and Network Support covering the site of 550 acres.

• Troubleshoot and repair complex technical issues related to specialised equipment.
• Provide support for the whole site and be on call for IT Support.
• Lead and mentor junior technicians, providing training and guidance.
• Ensure seamless IT support and network services

What you'll need to succeed

• Proficiency in Active Directory and M365 Suite:
  A solid understanding of Active Directory administration, user management, and group policies.
  Familiarity with Microsoft 365 applications, including Exchange Online, SharePoint, and Teams.
  
  
• Knowledge of Azure (Desirable):
  While not mandatory, experience with Microsoft Azure services can be a valuable asset. Understanding Azure AD, virtual machines, and cloud infrastructure will enhance your capabilities.
  
  
• Experience with Mobile Device Management (MDM):
  Managing mobile devices (iOS, Android) within an organisation is crucial. Familiarity with MDM tools such as Intune.
  
  
• Service Desk Software Proficiency (Useful):
  Having worked with service desk or ticketing systems helps streamline IT support processes. Knowledge of tools like ServiceNow or Jira can be advantageous

What you'll get in return
A great family friendly organisation, provide great benefits such as:
- Staff Discount
- Free access to all on site facilities
- Employee Reward points
- Flexible work options

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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