Senior IT Engineer

Posted 25 March by Pure Resourcing Solutions
Easy Apply
£40,000 - £50,000 per annum
Ipswich , Suffolk
Permanent, full-time

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Posted by Pure Resourcing Solutions
We are delighted to be working with a market leading business based in Ipswich town centre who are looking to hire a Senior IT Engineer to join their team. Working within an internal IT team and working alongside 3rd Party IT Service providers you will play a crucial role in providing 3rd line technical assistance, troubleshooting, and resolving IT issues for colleagues across multiple sites. 
Going through a period of growth this role will lead a number of exciting new infrastructure and Security projects, 50% Security, 50% Infrastructure....

What is the job?
  • Provide third line technical support to end-users via phone, email, or in person. Resolve hardware and software issues promptly and effectively.
  • Provide an escalation point for technically demanding support issues, assist in their resolution if required and support the overall objectives of the IT function as a whole.
  • Be responsible for a number new infrastructure and security projects and upgrades across a complex business. 
  • Assist in the setup, configuration, and maintenance of network infrastructure, including routers, switches, and firewalls.
  • Management of third-party IT suppliers.
  • Working on challenging cloud infrastructure, security solutions and change.
  • Supporting sys admins for ERP/CRM 

What do you need?
  • Proven track record across a range of IT and infrastructure with a hands-on approach 
  • Experience with cloud infrastructure – Azure, AWS, GCP etc
  • Understanding of security frameworks and concepts (Cyber Essentials, NIST, MFA, Contextual Access)
  • Technical Project Management experience - particularly in a change management environment, would be a plus. 
  • Familiarity with network concepts, protocols, and configurations - including experience in multi-site networking.
  • Excellent communication and interpersonal skills, with customer-centric approach.
This is a great opportunity for someone who is looking to join a positive and motivated team, with the opportunity to work on challenging IT problems. 
The business are based in central Ipswich, they offer a very good salary and benefits package with flexi/hybrid working options available.

Reference: 52374545

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