Senior Infrastructure Engineer

Resolve Recruitment are delighted to be working with the UK's largest healthcare provider.

We are currently recruiting for a Senior Infrastructure Engineer to join this organisations fast-growing IT team.

This is a hybrid role.

Job overview

We are recruiting a talented and enthusiastic Senior Infrastructure Engineer (SQL) to join a core Infrastructure team. This role will act as a subject matter expert within the SQL Infrastructure team whilst providing line management to the highly technical engineers within the team. This is a varied and challenging role, and we need a highly motivated, technically minded individual who can operate multiple projects simultaneously, co-ordinate business as usual tasks, whilst being heavily involved in developing, implementing and managing highly complex solutions.

Successful candidates will be:

• Highly experienced implementing and managing SQL Server both Standard & Enterprise
• Experienced in implementing and managing database HA & DR technologies (AOAG & Mirroring)
• Cloud aware with an understanding of SQL Server Platform-as-a-Service (PaaS) solutions
• An excellent leader, with the ability to both manage and mentor staff and act as a team player
• Succinct at absorbing technical information and providing accurate meaningful performance reports
• An excellent communicator (presenting and authoring) to wide audiences
• Passionate follower of the ITIL framework, to support policies and processes for service build and delivery
• Adapted at negotiating and relationship building with a variety of stakeholders

Main duties of the job

• Manage the deployment and implementation of core Microsoft SQL infrastructure within DHCW.
• Manage and mentor engineers within the SQL Services Infrastructure team.
• Manage ongoing improvements of operational infrastructure services following ITIL Processes
• Develop career pathway and training programme suited for technical progression within the business.
• Responsible for monitoring, alerting, reporting and problem management within the SQL Infrastructure team.
• Maintain, and manage relationships with all associated stakeholders.
• Highlight and help manage open risk within SQL Infrastructure team.
• Alongside colleagues participate in an on-call rota to provide 24x7 cover for services
• Manage creation of appropriate documenting and automating of tasks.
• Develop and produce regular meaningful reports on a variety of operational performance attributes.
• Deputise for the Infrastructure Operational Lead and Head of Operations as required.

Person specification

Qualifications and/or Knowledge

Essential criteria

• Masters and / or equivalent skills and experience.
• In depth knowledge of Service Provision standards and their application (ITIL particularly)

Desirable criteria

• Registered with a relevant informatics professional body
• PRINCE2 Project Management Accreditation.
• ITIL certification.
• Understanding of Clinical / Administrative Information and IT requirements.
• Experience of working in a Public Sector environment.

Experience

Essential criteria

• Significant experience working in Information and IT.
• Senior management level experience
• Experience in leadership and managing teams.
• Experience of influencing stakeholders to attain results.
• Good communication and presentation skills.
• Relational database design experience

Skills and Attributes

Essential criteria

• Availability and capacity management. Manage service components to ensure they meet business needs and performance targets
• Change management. Analyse, assess impact, develop and document change requests. Successfully implement changes based on requests for change.
• Coding and scripting. Demonstrate an awareness of scripting tools and software that are available and currently in use.
• Continual service improvement. Identify process optimisation opportunities with guidance and contribute to the implementation of proposed solutions
• Incident management. Diagnose and prioritise incidents, investigate their causes, find, recommend and implement resolutions.
• IT infrastructure. Support, design and implement infrastructure technologies and solutions. These include but are not limited to computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. They also include virtual and cloud computing such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS).
• Ownership and initiative. Own issues, carrying out detailed investigations until the problem has been mitigated or resolved
• Problem management. Initiate and monitor actions to investigate patterns and trends to resolve problems. Effectively consult specialists where required. Determine the appropriate remedy and assist with its implementation. Determine preventative measures
• Technical specialism. Use management system software and tools. Use logical schemata to investigate problems, collect performance statistics and create reports. Carry out the routine configuration, installation and reconfiguration of database and related products. Optimise performance and forecast resource needs.
• Technical understanding. Understand the core technical concepts related to the role and apply them with guidance.

If this position looks to be of interest, please apply TODAY!