Senior Export Operator (Air)

Posted 16 January by Corrigan Bentley Recruitment ltd

Our client are a top 5 freight forwarder who offer multimodal forwarding services around the world.

Due to continued growth and a number of customer wins, they are now looking for a Air Export Operator with a minimum of 3 years experience.

Position Specification

  • Monitor and action generic email boxes and respond in a timely manner
  • Arranging collection from vendors
  • Utilising ProCarS to produce shipping documentation i.e. Mawb, Hawb
  • Preparation of export entries in accordance with UK HMRC regulations
  • Post flights
  • Job file invoicing
  • Cost control
  • Action pending tray daily
  • Ensure all queries and complaints are investigated and responded to promptly, both from external and internal customers / suppliers
  • Support sales and CSM with customer visits as requested
  • Ensure customer invoicing is completed in a timely and accurate manner
  • Ensure all rates received are passed to the Team Leader for loading into ProCarS for auto rating
  • Supporting the Team Leader with management and development of staff / arranging the necessary workloads
  • Supporting the Team Leader in financial and operational KPI’s

Person Specification

  • The ability to fully understand and meet customers’ wants and needs in the most efficient, cost-effective way
  • The ability to convey a message clearly and effectively to recipients in a variety of formats Uses language and a style of communication that is appropriate to the situation and the people being addressed
  • The ability to develop the potential of others to perform and contribute to the organisation by providing on-going feedback as well as opportunities to learn through information and formal channels
  • Recognises own strengths and weaknesses; changes approach to best fit the situation; pursues self-development; seeks feedback from others; appropriately adapts one’s thinking or approach as the situation changes
  • Cooperates with others to accomplish common goals; works with employees within and across their department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanour; values the contributions of others

Required skills

  • Air
  • Export
  • Forwarding
  • Freight
  • Freight Forwarding

Application question

Do you have at least 3 years worth of experience working in a freight forwarding environment?

Reference: 33692353

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