Senior Account Handler

IDEX are supporting a dynamic and growing insurance brokerage committed to delivering exceptional service and tailored insurance solutions.

As a Senior Commercial Account Handler, you will play a pivotal role in managing client relationships, understanding their unique business needs, and providing expert advice to ensure comprehensive insurance coverage.

Job Description:

As a Senior Commercial Account Handler you will be responsible for overseeing a portfolio of commercial clients, collaborating closely with insurance carriers, and ensuring the delivery of top-notch insurance solutions.

Key Responsibilities:

• Client Management:
  • Build and maintain strong relationships with commercial clients, understanding their business operations and insurance requirements.
  • Act as the main point of contact for client inquiries, concerns, and policy-related matters.
• Insurance Portfolio Oversight:
  • Manage a portfolio of commercial accounts, ensuring that insurance coverage aligns with clients' risk management strategies.
  • Review and analyze policy terms, conditions, and coverage to identify potential gaps or improvements.
• Renewal Process:
  • Lead the renewal process for assigned accounts, negotiating terms and conditions with insurance carriers.
  • Provide clients with renewal options and recommendations, ensuring a seamless transition.
• Risk Assessment:
  • Conduct thorough risk assessments for clients, identifying potential exposures and recommending appropriate coverage solutions.
• Collaboration with Insurance Carriers:
  • Develop and maintain strong relationships with insurance carriers to negotiate terms and ensure clients receive the best possible coverage.

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.