Sales Support Executive: Electronics - N Bucks

My clients in North Bucks have an immediate requirement for a Sales Support Executive: Electronics.

This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford.

My clients are a world leader in in the design, manufacture and continuous improvement of wireless condition monitoring solutions. Their technology is used in 35 countries in rail, construction and mining. More than 30,000 sensors were installed last year, helping users manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more.

Reporting, Location & Travel:
This role reports to the Global Inside Sales Team Manager and is primarily office based for 3-4 days a week. There will be opportunities for occasional travel to meet the wider team.

Main Duties & Responsibilities:
This position provides an important link between the Business Development and Operations teams. The successful candidate will oversee critical processes within the sales cycle to help the business drive sales performance and operational efficiency.
Your eye for detail will ensure that you prove a key asset for the wider Business Development and Operations teams and your attention to each customer’s experience will cement strong and long lasting relationships. The responsibilities will be principally focussed on supporting the Business Development and Operations Teams as sales expansion continues. Tasks will cover a global customer base, with particular focus on UK, Europe, Middle East, Asia and Africa.

Key Responsibilities:
Responsibilities include, although are not limited to the following:
• Receiving, checking and processing Purchase Orders and communicating with customers once orders are placed.
• Liaising with customers regarding shipping processes, confirmation and requesting any additional information required.
• Checking and approving Quotations, Sales Orders and Purchase Orders to ensure they are in line with the companies commercial guidelines.
• Ensuring high levels of data quality are maintained in CRM and ERP systems.
• Overseeing Purchase Order insurance requirements.
• Working with the Finance Team to track late payments.
• Producing reports for various sales and operational metrics.
• Updating and distributing sales process and sales support documentation.
• Providing a key link between the Operations and Business Development Teams.
• Supporting Aftersales team where required.
• Assisting in contract review and managing review via legal team where required.
• Updating company profiles on customers supplier platforms.

Relevant Skills, Experience & Competencies:
Candidates should assess their suitability against the following essential and/or desirable relevant knowledge and experience:

Essential:
• Substantial demonstrable experience in similar role.
• Competent using CRM and ERP software as well as full Microsoft Office suite.
• Strong communication and customer service skills to manage internal and external requests.
• Familiarity with shipping and logistics processes.
• Ability to multitask in an organised manner and meet deadlines while paying attention to details.
• Ability to work within global and remote teams.

Desirable:
• Ability to speak a second language.
• Experience and knowledge of contract review.

Package:
Salary to c£40k, negotiable for a candidate with extremely well matched skills & experience.
Workplace Pension Scheme with matched employer contributions.
Life Assurance scheme.
Cycle to Work Scheme.
Tech Purchase Scheme.
Learning & Development scheme including a variety of training courses.

To apply for this Sales Support Executive: Electronics role in North Bucks please contact us ASAP!