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Posted 2 March by Quest Employment Ended

Exciting new role with an immediate start

As a Sales Negotiator, you will work as part of a highly driven team selling market leading Water Management branded products, responding to client enquiries & identifying opportunities to help achieve the team’s individual sales target and support the external sales force.

You will provide a professional sales orientated service, built around excellent product knowledge and understanding of our client base.

Main tasks

  • Working in conjunction with the external sales team, being office based, providing quotations, project updates and negotiating orders.
  • To develop a high standard of product knowledge.
  • Daily usage of our CRM system is paramount to all tasks and communication with our customer
  • To work as part of a team in order to meet and exceed client's expectations by answering telephone calls and processing the outcome through the relevant CRM system following set procedures and the Trading Policy.
  • Updating and tracking project leads.
  • Checking prices prior to processing and updating relevant systems as and when required.
  • Liaising with the external sales team on client, product and price issues.
  • Building relationships with area stockists and contractors
  • Resolution of client queries.
  • Attending relevant meetings.
  • Accurate reporting of client complaints to Commercial Director .
  • Occasional field visits with external sales team & occasional assistance with exhibitions and seminars.
  • Providing client sales reports as requested to external sales team in conjunction with the other members of the sales office team

Knowledge and experience

  • Experience in a commercial business to business environment.
  • Experience in a busy sales environment dealing with both inbound and outbound telephone calls.
  • Knowledge and experience of construction industry sales is preferred but not essential.

Personal skills and behaviours

  • Ability to build excellent client relationships.
  • Customer focus and commercial awareness.
  • Ability to make prospective sales calls and follow up sales calls.
  • Ability to identify opportunities to up sell and cross sell.
  • Follow up any selling opportunities - tenacity in quote chasing and conversion.
  • Good telephone manner, ability to explain in a clear and logical manner.
  • Ability to handle difficult calls to a positive outcome.
  • Organised to meet deadlines.
  • Excellent administrative skills and accuracy.
  • IT literacy (Microsoft Office and CRM system).
  • Team worker - supportive of good team atmosphere.
  • Completer - finisher.
  • Polite and helpful to both clients and colleagues.
  • Honesty and integrity at the basis of all actions.
  • Attention to detail.
  • Ability to seek continuous improvement.
  • Flexibility - thinking in solutions not problems.

For further details please speak to Amy at Bedford Quest Employment

Reference: 34426516

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