Sales & Customer Service Administrator

Posted 16 April by Venus Recruitment Ltd
£28,000 - £31,000 per annum, inc benefits
Fleet , Hampshire
Permanent, full-time

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Posted by Venus Recruitment Ltd
We are looking for an experienced Sales Administrator with strong Customer Service skills to join an expanding international business near Fleet. This position is a 12-month maternity contract looking after existing customers, answering queries, processing orders, managing deliveries, and always providing excellent customer service.

The Sales Administrator will:
  • Handle daily incoming queries from international partners and customers
  • Answer enquiries regarding stock levels, lead times, and prices
  • Create quotes and follow up
  • Process orders, progress and fulfil, completing all relevant paperwork
  • Liaise with customers to manage delivery expectations
  • Communication daily with the warehouse and workshop.
We’re looking for:
  • Fantastic communication and interpersonal skills
  • Experience in a similar team-based role, ideally working with international partners
  • A confident, outgoing character with previous Customer Service and Sales Admin experience
  • A candidate who is self-motivated, organised, structured, deadline driven with excellent time management skills
  • Strong numerical skills and attention to detail
  • A flexible approach, a team player who is always striving to foster a positive team
  • Articulate with excellent communication and interpersonal skills
  • Customer service focused with the ability to build good working relationships with customers and colleagues
  • Experience of Export compliance procedures would be ideal but not essential.
If this sounds like you, we’d love to hear from you! The successful candidate will be joining a supportive, friendly business offering a professional working environment and excellent benefits, including 24 days holiday plus BH, free onsite parking, enhanced pension, employee bonus scheme, employee health checks, 4 x life cover, long service and loyalty incentives, Christmas shutdown, and lots of company social events.
Core hours are Monday to Friday 8.45am to 5.15pm – no hybrid working offered as the team thrive on supporting each other and working together in the office.

Application questions

Do you live within 20 miles of Fleet, Hampshire?
Are you able to work in the office in Fleet Monday to Friday?

Reference: 52487596

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