Sales Coordinator

Posted 17 June by Central Employment Agency (North East) Limited
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Central Employment are delighted to be working with a market leader in customisation and personalisation sectors of the Sports Industry. They work with a number of high profile Sporting brands and associations in the UK & Europe, and are now looking for an additional Sales Coordinator based from the Macclesfield office.

Role:

  • Reporting to the Licensed Manager, the individual is responsible for all Sales support activities in relation to orders received in connection with our various Football Name and Number Licenses.
  • Working within an online webshop and Sage ordering framework, ensure that all incoming orders are checked and processed in an efficient and timely manner.
  • Coordinating with the Order Management Team to ensure all orders are processed and dispatched in a timely manner.
  • Providing customers with order updates and tracking information.
  • Fielding all incoming customer enquiries via telephone or e-mail in an efficient and professional manner.
  • Providing the Licensed Football Manager with order updates and printed weekly reports.
  • Liaising with the Stock Management Coordinator to highlight replenishment needs and to understand incoming stock expectations.

Experience/Skills:

  • Proven Customer Support Experience
  • Sales Support
  • Sales Order process experience
  • First class customer service skils
  • Excellent Communication and Organisation Skills
  • Self-Motivated
  • IT literate with good understanding of Excel, Word, Outlook, and Sage Accounts

Required skills

  • Account Manager
  • Customer Support
  • Microsoft Office
  • Order Management
  • Sales Order Processing

Reference: 42656185

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