We are looking for a Sales/Customer Service Person who ideally would have some Insurance/Financial/retail background, although this is not essential, just a Strong customer service or sales background A customer focused individual and someone who wants to develop and progress in their career.
They should be looking for a career, not a stepping stone and expect to work a 5.5 day week (8.30-12.30 Saturday). We have a Saturday rota that means they work one in one off.
They need to be customer focused, professional, and a good communicator but above all they need to be able to build rapport with clients, and sell.
The role will initially entail dealing with all aspects of insurance policies from inception, mid-term changes, to renewals and claims, both in & outbound calls.
We deal with Car/Van/Home/Landlords/Breakdown and other insurances. They will need to be able to sell/communicate with all types of clients via the phone and face to face.
Training is in house and hands on, they would also be supported to study for a "Certificate in Insurance" in their own time. This consists of 3 exams and they are given up to 1 year to pass these and plenty of support.
We promotes from within so there is a real career path for the right individual.
Salary £17-£25k starting salary dependent on experience.
Ultimately looking for the right attitude, future ability and attention to detail.