Working Hours: Monday - Friday 9:00am - 5:00pm
Adecco Welwyn Garden City are working with a very exciting client based in Hatfield who are looking for a Sales Administrator. The successful candidate will be responsible for processing customer's purchase orders on to SAP in a timely manner, whilst fulfilling all order requirements. Also acting as the main telephone point of contact in each regional office, answering all customer calls professionally and speedily.
Description of duties:
*Act as a first point of contact for all Customers and Account Mangers
*SAP - being able to process an order and track from beginning to end & run an effective order book.
*Raising credit and debit notes
*After sales support (dealing with damages, picking errors)
*Respond to customer correspondence regarding account queries.
*Keeping Customer Database up to date
*General administrative duties to support the department.
*Accepting and distributing orders.
*Check Stock availability/Prices
Previous experience and skills:
*Customer service experience is essential.
*Educated to GCSE level or equivalent.
*IT Literate and competent user of Microsoft packages (Outlook, Excel, Word & PowerPoint).
*Knowledge of products is essential.
*Excellent communication skills (both written and verbal).
*Excellent time management, multitasking skills and ability to meet deadlines set.
*Ability to use own initiative.
*Personal attributes: self-motivated, attentive, patient, professional, goal orientated, productive, personable, optimistic and persuasive.
*Ability to use positive language and offer a calming presence.
*Empathetic and able to read customers.
*Willingness to learn and strive for continuous improvement.
*Responsive and reactive when presented with surprises/challenges.
For more information please call Emma Kent on
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
- Customer Service
- Sales Administrator
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