Retail Sales Assistant / Driver - Cardiff

Posted 6 days ago by Majestic Wine

About Majestic

Majestic Wine is the UK’s leading specialist wine retailer. Majestic was founded in 1980 and, alongside its Commercial and French divisions, had a turnover of over £300m last financial year.

Alongside strong growth in multi-channel sales, Majestic believe there is still a key role for a retailer that is loved by customers and loved by suppliers. We pride ourselves on our enthusiastic, knowledgeable and friendly people, who, working as part of a close-knit team deliver exceptional customer service in a vibrant and fast paced retail environment. More information can be found at

In August 2019 Majestic announced it will be continuing its story under new private ownership, and was purchased by US investment firm - Fortress. The sale included the Majestic brand, stores, website, Commercial and our French division.

Fortress are now backing the vision for the future of Majestic and they see a lot of headroom for growth. The investment group pointed to Majestic’s 'strong cross channel journey, expert staff and widespread brand affection’ when deciding to buy the business from its PLC status.

Our Proposition

Majestic Wine stands apart from other retailers due to our extensive range of quality wine, our approach to selling it and our expert people - Majestic's greatest asset! We offer wine tasting in store every day and the expertise of our teams ensure a strong customer focus. All these things come together to make us unique and give us the extra personal touch we’re so proud of.

The Role

Do you love how it feels to help customers discover new products that they will love? As a Sales Assistant, you will be based out of our Cardiff Store.

You'll be supporting GP growth, Wineifying customers, and driving Lock It In subscriptions in each store across the Region.

Majestic is dedicated to delivering a customer experience that’s unlike any other - because you simply can’t taste wine online! It starts with you discovering customers’ needs. And with the support of your store team members, you match those needs with the right products.

Every day is an opportunity for you to turn another wine lover into a loyal Majestic customer. So If you want to be part of a dynamic, busy and fun Team, then apply today!

Both full-time and part-time jobs are available.

Job requirements

In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers. Therefore, we are looking for people who;

Have a friendly, vibrant and engaging personal style

Have the confidence to talk to our customers about the wine we sell

Know how to have fun and be happy to taste wine you have never come across before

Have a passion for engaging with customers and delivering a 5* customer experience

Will play your part in making sure the store looks fantastic and is a neat, safe and attractive place for our customers to shop in

Can prioritise and be efficient with their time so you can spend more time with our customers finding wines they’ll love

Will be happy to pick wine orders and jump in the van to deliver them if needed

Wants to constantly improve your wine knowledge so you can share this with our customers (don’t worry, we will teach you everything you need to know)

Have a positive can-do attitude and are willing to muck in and be a real team player


A 20% staff discount on everything in-store, which you can share with two of your family or friends

Christmas bonus schemes, so you can earn more on top of your salary

Fantastic incentives that take you around the world to explore our different vineyards

A contributory Company Pension Plan

Life Assurance (Worth 3 times your annual salary).

29 days holiday, including public and bank holidays ( pro-rata)

PLUS invites to wine tasting events

PLUS free lunch Fridays (if you hit your weekly targets!)

Job Specifics:

Contract: Fixed Term with the opportunity to extend or become permanent

Hours: Full time & part-time

To find out more about the opportunity, please apply today together with your up to date CV

We’re entrepreneurial, we’re creative, we’re dynamic, we’re energetic, we’re inspiring, we’re engaging and we’d love to hear from you! Together we are Majestic#TWAM

Required skills

  • Customer Service
  • Retail
  • Sales
  • Selling

Application question

Do you have a full manual driving licence which is valid for driving in the UK?

Reference: 39323985

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