Residential Support Workerwho has excellent communication skills and empathetic ability to create and maintain effective working relationships with women returning to the community from prison is required to work in a Criminal Justice Approved Premises for a well-established organisation based in Bristol, South West England

ALL LEVELS OF EXPERIENCE CONSIDERED

Ideally you have worked in a residential setting or have experience working within the criminal justice sector / criminal justice approved premises. However, we appreciate that not everyone can tick every single box, just so long as you are confident and are comfortable working with a diverse range of people from a variety of backgrounds and circumstances, then this job could be for you.

KEY REQUIREMENT: Due to the gender specific nature of this role, applications can only be accepted from women candidates. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010.

SALARY: £25,462 - £28,805 per annum plus an additional unsocial hours allowance of £2,250 per annum + Benefits

LOCATION: Bristol, South West England (BS16)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Shift pattern of 4 shifts on and 4 shifts off, rotating 2 x 08:00 - 20:00 and 2 x 20:00 - 08:00, 12 hours per shift

JOB OVERVIEW

We have a fantastic new job opportunity in a Criminal Justice Approved Premises for a Residential Support Workerwho has excellent communication skills and empathetic ability to create and maintain effective working relationships with women returning to the community from prison.

As the Residential Support Workeryou will join a designated Criminal Justice Approved Premises for up to 26 women, supported by a specially trained all-women workforce! You’ll provide support for women either returning to the community after serving time in prison or who have been given a residential requirement as part of a community sentence.

Working as the Residential Support Workeryou will be responsible for delivering structured activities and skills sessions to supervision and maintenance of discipline; you will provide a safe and supportive environment to allow their residents to re-integrate smoothly back into the community.

As a successful candidate you will ideally have worked in a residential setting or have experience working within the criminal justice sector. However, we appreciate that not everyone can tick every single box, just so long as you are confident and are comfortable working with a diverse range of people from a variety of backgrounds and circumstances.

This is a rewarding opportunity that will allow you to support and encourage residents back into the community with the skills and confidence they need.

DUTIES

Your duties as a Residential Support Workerinclude:

• Deliver daily structured living skills sessions plus leisure and creative activities

• Provide support to enable residents to deal with problems and become independent

• Assist with the induction of new residents

• Maintain an active presence in the Approved Premises at all times

• Report any significant changes or key information relating to residents and escalate any matters of concern

• Act as Fire Warden and First Aider on duty

• Demonstrate empathy, with the ability to use tact and discretion when dealing with confidential and sensitive issues

• Communicate effectively, both verbally and in writing with good listening skills

• Exercise authority and reinforce boundaries in an appropriate manner

• To work on own initiative and be able to cope with stressful situations

CANDIDATE REQUIREMENTS

Essential

• Due to the gender specific nature of this role, applications can only be accepted from women candidates. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010

• Good numeracy and literacy skills

• An understanding of safeguarding

• Able to work alone, without guidance

• Work on a shift which covers days and weekends

• Being empathic, with the ability to use tact and discretion when dealing with confidential and sensitive issues

Desirable

• Previous experience of working within a residential setting

• Previous experience of working with women

• Experience of working with groups or individuals in order to support, motivate and change behaviour

• An understanding of factors relating to multiple, compound needs

• Knowledge and experience of the work within the Criminal Justice System

BENEFITS

• 27 days annual leave (pro-rata) + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
• All meals provided while on shift by their in-house cooks

This role is subject to an Enhanced DBS check with the additional barred list check.

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