Rent Arrears Officer

Rent Arrears Officer

Camberley, Surrey

Minimum 3 Month Contract

£22 - £24 per hour

Sellick Partnership Ltd are currently assisting with the recruitment of a Rent Arrears Officer on behalf of our Surrey based client

Main duties and responsibilities for the Rent Arrears Officer:

• Responsible for new tenancy sign ups in accordance with the clients' lettings policy and procedure
• Supporting customers with changes to their tenancy
• Proactively engage with customers to address rent and service charge arrears ensuring all stages of arrears recovery are followed and customers are supported to reduce their arrears before legal action is taken
• To empathetically respond to tenancy breaches including anti-social behaviour (ASB) reports
• Undertake annual tenancy checks to ensure customers are adhering to their tenancy agreements, support tenants at the end of their tenancy to ensure quick and effective void turnaround and promoting a debt free culture
• Utilise appropriate legal remedies to ensure tenancies are ended efficiently
• Undertake regular estate inspections, identify service failures, and present findings to the contract department

Required skills and experience of the Rent Arrears Officer:

• Previous experience with debt recovery
• Social housing experience (desirable)

If you believe you are well suited to the position of the Rent Arrears Officer then please apply now, for more information please contact Chrissie Howard at Sellick Partnership Derby

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.