Relationship Manager

Red Recruitment is recruiting a Relationship Manager to join our client who supports over 70,000 organisations with their services across the UK and Ireland. The salary for this position is up to £30,000 per annum and is located in Manchester.

Benefits and Package for Relationship Manager:

• Salary: Up to £30,000 per annum + £15,000 Performance Related Bonus + OTE £45,000 (uncapped)
• Hours: Monday - Friday, 9am - 5pm
• ContractType: Permanent
• Location: Manchester
• 25 days' holiday, plus bank holidays
• Day off on your birthday
• Cash plan for you (and your children, if any)
• Holidays increase after 2- and 5-years' service
• Contractual sick pay
• Private medical insurance after 5 years' service
• Pension Plan and Life Insurance
• Pension plan contributions increase after 5- and 7-years' service
• Holiday season bonus after 3 years' service
• Profit share scheme
• Season ticket loan scheme
• Cycle to work scheme
• Access to Employee Assistance Programme
• Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
• Company incentives, access to discount schemes

Key Responsibilities of a Relationship Manager:

• Managing client relationships to ensure that targets are achieved for contract retention levels and renewal of premiums issued
• Delivering consultancy services to clients regarding product options specialist services such as onsite training and Critical Incident Stress Management (CISM)
• Maintaining the highest standard of customer service and support to the sales and bid team
• Developing and nurturing your accounts to ensure client understanding and providing support with promotion through effective communication
• Maintaining personal statistical renewal reports on a daily basis, highlighting at-risk clients and further opportunities

Key Skills and Experience of a Relationship Manager:

• Proven experience as an Account Manager is required
• Possess excellent interpersonal skills and the ability to build rapport
• Proven track record of working to KPIs
• Customer service focused with the commitment to providing exceptional service
• A full UK driving license is desirable

If you are interested in this positon and have the relevant experience, please apply now!

Red Recruitment (Agency)