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Red Recruitment is recruiting a Customer Service Advisor to join our client, a leading brand in the insurance market who are recognised as setting the standard in the industry. You will be answering customers' queries and assisting them with finding the right products for them. This position is located in York, the salary is 25,000 per annum and contains many benefits including hybrid working. Benefits and Package for a Customer Service Advisor: Salary: 25,000 per annum Hours: Monday - Friday, hours between 8am - 7pm Contract Type: Permanent Location: York (hybrid is available after the client believes you are competent with the role) Start date: 17th June Interviews will be taking place throughout May 8 weeks training Flexible working Subsidised gym membership Financial support as you study for relevant professional qualifications such as CII, CIPD and CIMA Life insurance Key Responsibilities of a Customer Service Advisor : Generating and renewing policies through the delivery of exceptional customer service Engaging with customers using their channel of choice, particularly telephone, email and webchat Making adjustments to insurance policies and helping customers make informed decisions Achieving first-time and single-point resolution in every contact Offering customers alternative solutions to ensure they receive the best experience Key Skills and Experience of a Customer Service Advisor : Previous insurance experience is not required however customer service experience is You should be a team player and strive to contribute to the team's success Excellent verbal communication and clear written skills in a customer-focused environment are required Being able to manage your own workload and taking ownership You should be an exceptional listener, able to translate information into practical support If you are interested in this position and have the relevant experience, please apply now! Red Recruitment (Agency)

Customer Service Advisor

Red Recruitment is recruiting a Sales Advisor to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will be a University graduate looking to kick start their career in IT sales. The salary for this position is 25,000 and also contains many benefits. This position is located in Solihull. Benefits and Package for a Graduate Role - Sales Advisor: Salary: 25,000 per annum Hours: Monday - Friday, 9am - 5.30pm Contract Type: Permanent Location: Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of a Sales Advisor: Calling businesses as potential new clients and being responsible for converting these calls to sales appointments Achieving set sales targets and objectives with a strong desire to exceed targets Becoming an expert in the products and services to ensure a solution lead and consultative approach to sales Calling through a list of untouched clients trying to identify missed opportunity Understanding customer needs and selling to them the associated relevant product or service Adding value by positively and enthusiastically discussing the brands values, products and services to ensure a professional image is provided at all times Key Skills and Experiences of a Sales Advisor: The ideal candidate will have a bachelor's degree (this is not essential but is advantageous) Must be sales driven ambitious, and eager to meet targets Outgoing, ambitious personality, with strong organisational skills and a tenacious nature A natural sales ability with a keenness to develop these skills to help you and the company succeed Pro-active and self-motivated attitude towards targets If you have the relevant skills and experience required and are ambitious in having a career within IT sales, please apply now! Red Recruitment (Agency)

Sales Advisor

Red Recruitment is recruiting for a Security Guard to join a company with more than 30 years world leading experience in the manufacturing and inventing of integrated security management solutions, encompassing alarm monitoring, digital video security and sophisticated building security management systems. Benefits and Package for a Security Guard: Salary: 12.28 per hour Hours: 12 hour shifts 4 on, 4 off continental shift pattern 05:30 - 17:30/ 17:30 - 05:30. Optional overtime at an enhanced rate. Contract Type: Temporary Location: Avonmouth On going training and professional enhancement opportunities Key Responsibilities of a Security Guard: Administrate goods &quot;in and out&quot; using the latest software programs. Produce reports Conduct searches in accordance with operational procedures Carry out active internal and external patrolling of the premises Greet visitors and ensure relevant security procedures are carried out Demonstrate Knowledge of security systems and their operation Key Skills and Experience of a Security Guard: Good attention to detail and general administrative skills Fluent written and spoken English Hold basic computer skills - Further training and support will be provided First Aid Qualified - Desirable but not essential as this can be provided for the right candidate Ability to work as part of a team but also use own initiative Be fit enough to respond to incidents and carry out patrols of the premises Flexible approach to shift pattern Full drivers licence required If you are interested in this position, please apply now! Red Recruitment (Agency)

Security Guard

Red Recruitment is recruiting a 2nd Line Technical Analyst to join our client an IT specialist, who delivers Managed IT Support and Services to businesses. This role offers an exciting opportunity for an experienced individual to join the growing team. The salary for this position is 28,000 - 35,000 per annum and is in North Bristol. Benefits and Package for a 2nd Line Technical Analyst: Salary: 28,000 - 35,000 per annum Hours: Full-time Contract Type: Permanent Location: Almondsbury, Bristol Flexible working Career development opportunities Extensive training Fun social events Great work-life balance Great office culture Free Friday lunch, breakfast, drinks fridge, pick n mix 25 days annual leave and bank holidays Key Responsibilities of a 2nd Line Technical Analyst: Supporting clients via the support system, ensuring the ticketing process is followed and the client is kept informed Diagnosing of support cases with the help and support of the rest of the team Maintaining client networks using the proactive support tools Managing new workstation builds and user setups Engaging in technical projects, including meeting clients and delivering onsite time with the team Working with the team to implement policy and procedure Managing client documentation Helping train and develop junior team members Key Skills and Experience of a 2nd Line Technical Analyst: You should have a minimum of 3 years' experience in 1st/2nd line support Good troubleshooting and problem solving skills is required Office 365 administration and troubleshooting skills is required You need to be professional, with a friendly and approachable manner Network and Firewall knowledge and troubleshooting is required If you are interested in this position and have the relevant skills required, please apply now! Red Recruitment (Agency)