Registered Service Manager

Creative Support is one of the largest, national not-for-profit providers of care and support services.

We are looking for a dynamic and highly motivated Registered Supported Living Manager to oversee our supported living services in North East Lincolnshire. This service supports individuals who have learning disabilities, autism and/or behaviours that challenge and complex care. You will ensure the service users lead fulfilling and meaningful lives within a high quality community-based, active environment.

You will be responsible for the overall management of 7 services, which includes outreach community setting. You must be highly organised, proactive, and resourceful. You will possess good IT skills to complete daily administrative and management tasks as well as responding to emails. Your role will include:

• Maintaining an overview of all services
• Leading a highly motivated management and staff team and contributing to the further development of services within the region
• Recruitment and selection of staff matched to needs of service users
• proactive, resourceful and possess an analytical approach to problem solving
• Demonstrate a person-centred approach with a warm, confident and professional manner.
• Deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation.
• Requirement of this role is that you will be the Registered Manager with CQC.
• Understanding of CQC regulatory activity.
• Ability to demonstrate positive communication skills
• Engagement with service users, professionals and stakeholders.
• You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members.

You will be expected to have regular direct contact with service users and attend reviews and meetings. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself, including working evenings and weekends. You will develop a clear understanding of the commissioned hours for the services and completion of invoicing.

This role offers unique and challenging opportunities, bringing great job satisfaction and career development opportunities. We provide accredited management training and health and social care diplomas through our own training academy, as well as local coaching and mentoring by experienced qualified social care practitioners. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Benefits of working with Creative Support:

We offer all employees competitive pay and a pension contribution in addition to 28 days annual leave. As an employer that is committed to the professional development of our staff we also support our care staff to complete the nationally recognised Care Certificate and pay for your enhanced DBS. Additional benefits include enhanced maternity leave, employee support programmes and an additional day of leave each year on or around your Birthday.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.

If you wish to know more about the post, please contact Senior Area Manager, Amy Holmes on or via email at   or contact Senior Operations Manager, Leanne Paterson on or via email at and they will be happy to discuss the role and responsibilities with you.