Referencing Chaser

Posted 10 January by Ludlow Thompson Featured

Do you enjoy engaging with customers on the phone; have excellent communications skills and the ability to succeed in a dynamic environment? If you are looking to make an impact in an innovative company, then we need to speak with you!

We are looking for Apprentice Referencing Chasers to join our growing property and referencing team based in Worcester. You may have previous experience in a customer service environment, worked in telesales, or have an excellent telephone manner.

The Role

The main responsibility of the team is to liaise with tenants and negotiators to ensure we receive all required documentation to obtain references. You will be liaising with other members of the referencing team, external clients and other third parties as required.

The Benefits

ludlowthompson encourage a great working environment and strive for a like-minded team, following the company ethos 'Max Performance, Max Communication, Max Trust' and encouraging a thriving environment with:

  • Competitive Salary
  • Bonus/Commission Scheme
  • Quarterly and Annual Awards & Recognition
  • Customer Service related Recognition and reward
  • 28 days holiday (incl. statutory)
  • NEST Pension
  • Perkbox Incentives
  • Motivational working environment, IIP Gold Standard
  • Dedicated training areas
  • In-house ARLA PropertyMark training, for industry recognised exams
  • NVQ training opportunities, and higher qualifications to suit personal development plan
  • Strong Induction programme
  • Great Team, with buddy & manager based training and support

About us:

Established nearly 24 years ago, we are an innovative and forward-thinking company, who encourage our staff to learn and develop on the job, and who actively promote from within for all management and senior roles. We have a reputation as being the most pro-active lettings company in London, and we manage and let over 2000 properties across the city.

We offer genuine career progression within our 11-branch operation, operating in most parts of London, including City/Docklands, Bow, Acton, Wimbledon, Oval, Dulwich, Lewisham and Canada Water, with a new branch due later on this year in Brixton, along with our head central administration support office in Worcester . Our young and energetic staff often move around the company to gain experience and promotion, and there is a culture of sharing in each other’s success at monthly/quarterly social events.

To apply for this role please email including a brief covering note explaining why you think you are the perfect candidate for this role.

For those candidates looking to gain qualifications, apprenticeships are also available with this role.

Required skills

  • Apprenticeship
  • Communication Skills
  • Customer Service
  • Time Management
  • Delivering Exceptional Customer Service

Application questions

do you have previous lettings or estate agency experience?
do you have previous telephone experience?

Reference: 33820940

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