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Public Engagement Administrator - 12 month Fixed Term Contract

Posted 21 November by Commonwealth War Graves Commission Ended

A fantastic opportunity has arisen to join the newly created Public Engagement Team at the Commonwealth War Graves Commission (CWGC) as the Public Engagement Administrator. You will play a key role within the department, being the first point of contact for members of the public. You will provide key administrative support and assistance to the team as well as for Public Engagement projects and events across all areas of our exciting new programme. For a full fact sheet and job description for the role please visit our website.

  • Manage the Community email box responding appropriately to the general public and external stakeholders, redirecting enquiries to relevant members of staff, as required
  • Front line representation of the Public Engagement team nationally. Respond quickly and politely to phone calls redirecting them to relevant members of staff

  • Provide PA support to Director of Public Engagement including calendar bookings, meeting documents, minutes, expenses and document creation

  • Liaise with the Marketing team for copy, images, supplier quotes and general marketing collateral

  • Support the design, content and distribution of the Public Engagement newsletter

  • Liaise with the web team after a Public Engagement event to devise the content for the CWGC website and internal CWGC Hub

  • Raise purchase orders for activities relating to Public Engagement and general financial administrative support

  • Create and maintain data files, keeping spreadsheets updated and loaded centrally on SharePoint

  • Create and distribute online surveys, distribution and data analysis using Mail chimp and Survey Monkey

  • Revise project plans as required and share the revised documents with relevant members of staff

  • General off-site support at Public Engagement events, including some out of hours work

  • Provide general assistance, for the continued development and growth of the Public Engagement programme.

Required skills

  • Communication Skills
  • General Administration
  • Microsoft Office
  • Public Engagement
  • SharePoint

Reference: 33857081

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