Department: Technical Support Services
Job Title: Psychology Laboratories Technical Assistant
Reporting to: Technical Services Manager
Purpose of the Post - The psychology laboratories have a steady stream of undergraduate and postgraduate students who are engaged in a wide variety of investigative studies. A significant part of this work involves the development of bespoke experiments utilising the specialist resources in the labs. The purpose of this post is assist the technician/s in this area with day to day operation, providing technical support to the wider range of users and undertaking duties ranging from lab/facility booking and scheduling, assisting with enquiries through to the presentation and/or demonstration of key technologies.
About The Psychology Laboratories - This is a well-equipped suite of laboratories that have been developed to support the School of Applied Sciences in its delivery of courses in psychology related fields including addictive and health behaviours, applied developmental cognition, investigative forensic psychology, and lived experiences in mental health and distress.
The facilities enable students, staff and external partners to undertake detailed scientific testing in an appropriate environment using a wide range of computing and experimental equipment. The facilities include observational suites, bio-psychological recording equipment (BIOPAC) for the collection of a wide range of physiological data, an eye tracking laboratory, dedicated computing rooms with experimental software, integrated testing facilities and a well-resourced psychometric library.
Main activities and responsibilities
- To work as an active member of the technical team in close collaboration with the academic staff and students to deliver high quality technical support in the Psychology laboratories.
- To assist with organising and planning the day-to-day operational activities in this area, taking an active role in the booking of scheduled sessions, bespoke appointments and timetabled classes.
- To assist with the presentation and demonstration of technologies, processes and/or associated equipment to groups of students, staff or other identified stakeholders as required.
- To assist with the cataloguing and storage of resources and specialist equipment, maintaining records as appropriate and working with colleagues to ensure availability of resources as required.
- To assist with the maintenance of specialist equipment in the designated area/s, providing installation and hardware support where appropriate, liaising with external partners as required to ensure that the systems remain in good operational order.
- To assist with efficient and safe management of the designated laboratory spaces, including participation in risk assessment, safety inspections / monitoring and other University Health & Safety procedures relevant to this area.
- Maintain, develop and broaden his/her own knowledge of processes, systems and procedures associated with the area evaluating and implement new technical advances, innovations in hardware, software or processes in line with professional practice.
- Undertake other temporary duties commensurate with the level of the role, as agreed through the appropriate line management structure to meet the requirements of the department
A degree or equivalent educational / professional background in a relevant Psychology based discipline
Experience and Knowledge
Practical working knowledge and understanding of the use of specialist psychology related hardware/software (E).
Proven ability in providing excellent technical support and/or technical demonstrations in either a related higher education or professional environment (E).
Health and Safety
Operational experience of Health and Safety issues (E)
Practical application of Health and Safety in a laboratory environment including risk management (D).
Competencies / Skills
Excellent organisational, administrative and technical skills, being able to effectively communicate information using a variety of methods and use initiative to plan, prioritise and organise own varied workload and potentially that of others in a timely manner (E).
Able to demonstrate a commitment to continued learning, the willingness and ability to learn new skills in order to carry out the duties of the role, in a continuously evolving environment and identify own training needs when appropriate. (E).
Ability to successfully undertake the projects (E) and approach challenges/problems in a flexible, creative and proactive way (E).
To be able to demonstrate good customer service skills and to a commitment to the provision of a quality service to both staff, students and to external stakeholders (E).
Able to demonstrate an understanding of, and commitment to, equality and diversity, and its practical application (E).
Job Types: Full-time, Permanent
Salary: £24,192.00 to £26,557.00 /year
- Higher Education
- Risk Assessment
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