Project Manager

Job Type: Full Time, Permanent (after 3-month probation)

Location: Crewe, UK

Hours: 37.5 hours/week, 9AM-5PM, Monday-Friday

Salary: £40,000-£45,000 per annum

Benefits:

- Occasional home working

- Group bonus scheme

- Pension contribution

- Business laptop & mobile phone allowance

- 28 days holiday (including bank holidays)

- Car allowance

About Qmerit:

Qmerit facilitates "The Electrification of Everything" at scale, combining digital managed services software with a nationwide network of certified electrical contractors. We focus on the uberisation of electrical services, managing end-to-end service delivery for EV charging stations, battery storage systems, solar integration, emergency power, and microgrid solutions.

Role Overview:

The Project Manager will integrate customer programmes via our digital platform for EV charge point installations. You'll manage client expectations, timelines, and project coordination to create comprehensive delivery plans. This key role drives implementation strategy for Vehicle OEMs, fleet/leasing providers, and corporate fleet sectors in the UK.

The position involves managing client support programmes from initial setup through implementation, working with new clients to understand and deliver plans through cross-functional collaboration with business development and operations teams. You'll also identify improvements for internal systems, integrations, and technical development.

Key Responsibilities:

- Project Planning: Work with Sales to provide platform demonstrations, understand client needs, and deliver implementation plans considering budgets, resources, and procurement.

- Client Communication: Serve as primary communicator between clients, sales, and operations teams, building clear communication plans from first contact through successful project launch.

- Team Coordination: Collaborate across technical support, sales, and operations to ensure successful implementation while developing strong interpersonal relationships. Provide comprehensive project scope to operations.

- Problem Solving: Quickly address internal or client issues to maintain project momentum and communicate solutions effectively.

- Quality Assurance: Monitor deliverables to ensure they meet internal measures and client expectations via KPI planning with timeline sign-offs.

- Post-Implementation Support: Ensure smooth transition to operations by communicating outstanding challenges and providing post-completion support.

- Risk Management: Identify potential implementation risks and develop early mitigation strategies.

Requirements:

- Bachelor's or master's degree in business, Project Management, Engineering, or related field

- Project Management Certification (PMP, PRINCE2 CDM experience) preferred

- Experience in electrical project management and implementation

- Experience with project management systems (Microsoft Project, HubSpot preferred)

- Proficiency in advanced Excel and business intelligence tools like Power BI

- Strong project management skills with ability to handle multiple projects

- Excellent communication and presentation skills (Manager to Director level)

- Collaborative approach with cross-functional teams

- Strong problem-solving and analytical abilities

- Initiative-taking problem solver

- Ethical and responsible work approach

- Flexibility to handle other reasonable tasks within skill set

- Compliance with data protection policies and Health & Safety regulations

Qmerit is an Equal Opportunity Employer committed to workplace diversity.