Progression Coach

The role of a Progression coach is to identify and develop strategic relationships with regional/key employer partners and organisations and establish and grow a pipeline of sustainable employment opportunities within the region, for learners, with clear pathways for, further, in-work progression opportunities.
Focussing on growth employment sectors to identify new opportunities and ensure we understand and can adapt to changing market demands.
Working in a collaborative manner with both external partners and internal colleagues/stakeholders to support a AEB customers in to sustainable employment opportunities.

Salary £25,800 - £30,900 DOE.

• Identify, engage and account manage employer relationships for Maximus to become a recruitment partner and training provider of choice
• Provide Information Advice and Guidance to learners to support employment opportunities
• Undertake training needs analysis with employers to support upskilling of workforce and coordinate the training requirements identified
• Provide coaching and mentoring via delivery of workshops to develop employability skills in preparation for learners attending interview for employment opportunities
• Track and record progression outcomes to achieve targets
• Adhere to contract and Maximus compliance requirements
• Work with the Operations Manager and Referral Co-ordinators to engage and support the regional partner organisations, in the development of programmes to meet the priority sectors of delivery.

Qualifications & Experience

• Minimum of 5 GCSEs (or equivalent) at C or above including English Language and Maths
• Coaching / Assessing / Teaching qualification minimum level 3
• Previous experience in skills, employability or a related Service industry
• Experience of forging strong relationships with Internal & External Stakeholders
• A track record of engaging and supporting employers face-to-face and remotely
• Proven experience in an engagement role
• Including ‘relationship selling’ - dealing with Small, Medium to Large Enterprises
• Proven success in achievement of targets in a high-performance culture
• Proven track record in exceeding stretching sales/performance targets.

• Strong account management/client development skills
• Microsoft office & internet-based applications - intermediate level.

Individual Competencies

• Clear communicator, good listening skills and a persuasive style; plus an excellent telephone manner
• Ability to plan, organise, manage priorities and own workload
• Performance and delivery focused
• Strong presentation and delivery skills
• Enjoys working on their own and as part of a team
• High degree of accuracy and attention to detail
• Able to meet and exceed targets for sustainable employment and progression outcomes
• Values and supports continuing professional development
• Resilience and resourcefulness.

• Knowledge to explain how recruitment processes work, and challenge preconceptions in this area
• Strong negotiation skills demonstrated ability to influence senior stakeholders
• Direct selling skills, cold calling, lead generation.

• Work as a key member of the team
• Continuous contact and relations with all operational colleagues 
• Contact at times with representatives within other MAXIMUS operating divisions
• Contacts with central teams to support areas such as Business Development.

• Employers, agencies and other stakeholders e.g LAs, DWP/JCP, NCS etc.
• Commissioner contact, if required, to support operations (eg; DWP, Local Government, WMCA etc.) at operational level.