Product Training Manager

Posted 8 March by Pearson UK Featured

Product Training Manager


Position Overview:

At Pearson, English, Global Schools and Assessment products are sold in dozens of countries by local Pearson companies (the "Geos"). As a Product Training Manager, you will drive a Geo Sales Competence Programme and make sure local Geo teams (and their distributor partners) have all the knowledge required to successfully market & implement our products. We believe that product expertise, confidence and understanding of customer needs, combined with flawless product implementation, are determinants of commercial success. You will develop & deliver scalable, high quality training solutions covering all our key countries.

Position Responsibilities:

Support the Director in developing a Global Product Training strategy in partnership with E&S Product Marketing, Portfolio and Geo Sales Leads, with clear success metrics, goals and milestones

Oversee the execution and roll out of the video-based portion of the Global Product Training strategy, managing the production of content as required

Work with vendors, when required, for the production of training content

Create, analyse and report on metrics to measure the usage, implementation and success of training projects

Set a quality assurance standards framework

Work collaboratively with other Pearson teams to leverage existing learning/training platforms and existing training content in order to accelerate delivery

Liaise with Geo Sales Leads and local training teams to oversee roll out of the training plan

Ensure that the multiple brand narratives are understood and embraced by local sales teams – Pearson, Pearson English, Assessment, Global Schools and specific products and services

Work in ad hoc projects with global and geo teams where the expertise and leadership of the E&S Product Training team is required

Travel as needed to key Geos to assess needs of Sales teams and support training


Essential Skills & Qualifications:

Undergraduate degree required

Minimum 5 years of relevant experience – preferably in training, sales, education and/or similar

Comprehensive knowledge of scalable training platforms and methodologies, and experience in adapting it to different markets and situations

Work effectively in a heavily cross functional, fast-paced environment, especially working across global functions

Comfortable with having clear goals, metrics and milestones, and being held accountable for results

Self-motivated and with a positive, can-do attitude towards challenges and obstacles

Comfortable with uncertainty and a changing environment

Strong time management skills and ability to manage multiple projects simultaneously

Excellent written and oral communication skills; ability to communicate effectively for diverse audiences

Critical thinker and problem solver who is motivated to seek data to inform his or her work

Outstanding team player able to earn cross-functional/cross-geographic team confidence through influencing skills

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Knowledge of video editing tools and workflow is a highly desirable

Spanish language skills considered an advantage


Primary Location: GB-GB-London

Work Locations: GB-London-80 Strand 80 Strand London WC2R 0RL

Job: Marketing

Organization: Global Product

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Mar 8, 2018

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 1804009

Reference: 34643067

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