Platform Administrator 2 PA2

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Position Overview:

Job Description:

The primary goal of a Senior Platform Administrator is to build safe, secure, and reliable apps that produce amazing experiences for our clients. You will be responsible for supporting and maintaining our Salesforce platform. You will collaborate with various stakeholders to configure and customize Salesforce, troubleshoot issues, and ensure data integrity and system efficiency.

Major Job Functions

• Define, implement and maintain platform configurations to ensure solutions will be supported, monitor platform release cycles and industry best practices to define, implement, monitor and administer secure, automate, and monitor various cloud deployments.

• Work as part of the cross-functional digital operations team in consulting with the business to design and develop cloud solutions to meet business requirements and future development.

• Work closely with the Digital Ops Leads and other team members from the Digital and IT teams to ensure that data and code quality and governance, and the internal technology team to provide critical service support for platform solutions.

• Create and maintain reports and dashboards to report on the performance and adoption of platform solutions deployed.

• Develop and implement best practices for Salesforce administration, customization, and configuration to meet business requirements.

• Customize Salesforce using low and no code tools and, when necessary, develop and maintain custom solutions using Apex, Visualforce, and Lightning components.

• Collaborate with stakeholders to analyze business processes and identify opportunities for process improvement and automation using Salesforce.

• Collaborate with cross-functional squads, including Sales, Marketing, and IT, to align Salesforce with business goals and objectives

Specific Skills:

• In-depth knowledge and experience with Salesforce administration, including user management, security settings, data management, and customization.

• Proficiency in Salesforce configuration, including workflows, process builder, validation rules, custom objects, and page layouts.

• Experience with Salesforce Lightning, including the development of Lightning components and the implementation of Lightning Experience. Familiarity with Salesforce integrations, data migration, and APIs.

• Knowledge of Salesforce reporting and dashboard creation. 

Education and Experience:

• Bachelor's degree in computer science or a related field, or related experience.

• Salesforce Administrator certification (such as Salesforce Certified Administrator or Salesforce Certified Advanced Administrator) is required.

• Minimum of 5 years of experience in Salesforce administration. Strong knowledge of Salesforce best practices, configurations, and customizations.

• Proven experience in implementing and supporting Salesforce integrations and data migration projects.

• Experience with Salesforce Lightning and Lightning Experience. Additional Salesforce certifications such as Salesforce Certified Sales Cloud Consultant or Salesforce Certified Service Cloud Consultant) are desirable.?

Knowledge:

Strong understanding of CRM principles and practices. Knowledge of data management best practices, including data quality, data governance, and data security.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.