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Person-led Interpretation Manager

Person-led Interpretation Manager

Posted 18 February by National Trust
In order to be successful in this role, you’ll need to have:Significant professional experience in, and a good understanding of, person-led programming and interpretation, volunteering and participation practice in the UK Strong partnership, collaboration and relationship building skills; awareness of potential partners and a network of external contacts in person-led programming Experience of building and managing partnerships, and ability to form strong relationships with staff and volunteers at all levels within an organisation A track record of developing and delivering projects and programmes within the field of person-led experiences and interpretation Leadership and management of people; experience leading and managing volunteers, Leading large scale change across staff and volunteer teams A people-first approach; ultimately this role is about helping internal teams deliver experiences that delight, stretch and inspire our audiences. We’ll be looking for someone passionate about audiences, and committed to delivering great internal service for the teams you support.Person-led Interpretation ManagerYou'll be based within the national Experiences and Programming team, but you will collaborate with many others as the go-to leader for person-led programming. You'll be accountable for leading the national support to make this work happen, including annual programme budgets of around £100k.You'll work within the delegated model of the National Trust, so while you'll create, inspire, and enable others, you'll rarely own and execute person-led programmes yourself. Your brief will be to create the conditions within which whole teams at property, and consultancy colleagues can devise and delivery outstanding person-led programming and interpretation, providing support and direction where needed. And while you're heading up person-led programming, you'll work collaboratively with curation and experience colleagues, leading other types of programming (creative, outdoor, or seasonal programming, nationally curated public programmes etc.) to help property teams develop and deliver the right layered programme for their place and their audience.This is a nationally focussed role, as such we are flexible on the location, but you will be based out of our Head Office in Swindon, you'll be expected in Heelis for around 2 days a week.Our people, particularly our public-facing staff and volunteers, have more influence on our ability to engage with and delight visitors than any other intervention we make. We know we can have more impact on our visitors through people-based interventions than anything else. And as we evolve our experiences from being static, unchanging set-pieces to locations for ever-changing creative, cultural and recreational programmes; you'll support our property teams to evolve their roles and structures to offer dynamic, flexible ways for visitor-facing teams to be part of those programmes.You'll convene and inspire a cohort of properties across the National Trust to enable them to deliver innovative and dynamic person-led programming, ensuring we're developing experiences to meet specific audience needs and preferences. You'll build on the brilliant innovation we already have at property and regional level in this area to scale and share. You'll use central project funding to create the nationally managed support to enable what is currently local innovation in person-led experiences, to be adopted more broadly across the organisation.You'll develop and embed confident professional practice at property at consultancy level in devising, developing and leading great person-led programming and interpretation for our visitors. Working collaboratively with people services; including volunteering and participation - you'll draw on your external relationships and industry knowledge to develop the relevant tools (including role design, alumni schemes), policies, frameworks, guidance, training, and networking opportunities necessary to create a movement of people delivering great person-led programmes with us.Please read the full role profile attached. 76487IRC76487

Reference: 37303450

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