Patient Coordinator

Patient Coordinator

Xyla Health and Wellbeing (part of Acacium Group)

Permanent, Full Time Monday-Friday with 1x Saturday shift and 2x 11am-7pm shifts a month

Leeds, Hybrid working style once at established level-2 days in the office, 3 days working from home 

£23,400 per annum plus monthly bonus

Unlock your potential…

Are you an customer-service driven individual looking for a fulfilling role? We're looking for organised and personable professionals to join our team as a Patient Coordinator.

As a Patient Coordinator, you can make a significant impact on the lives of service users in the NHS Diabetes Prevention Programme. By providing inbound and outbound telephone support, as well as administration assistance, you will help patients navigate their journey with us and provide excellent customer service. Your attention to detail and record-keeping skills will ensure that all patient information is up-to-date and accurate.

Xyla Health & Wellbeing, a part of Acacium Group, is committed to improving the health and wellbeing of local and workplace communities in the UK. Our team works with local authorities, ICB's, NHS England and employers to deliver innovative health and wellbeing services that result in long-lasting health benefits through sustained behaviour change.

Every day you will…

• Handle service users queries via the phone as well as managing their bookings.

• Contact our service users promoting the programme and offering support.

• Build and maintain relationships with all customers and offer a first-class service within every interaction.

• Log and handle sensitive data, maintaining accurate service user records.

What’s in it for you?

• Dedication to developing you and your career through our dedicated Employee Development Programme

• Opportunities to enhance your experience and skillset by moving across a global organisation

• Unlimited learning & development opportunities at your fingertips- including fully funded qualifications!

• Gym Flex- discounted gym memberships, UK-wide!

• Regular events and incentives

• Reward portal offering discounts on bars, restaurants, shops and cinemas!

• Free Flu Vaccinations, Health Assessments, Dental Insurance, Life Assurance, Critical Illness Cover and Private Medical Insurance

Join us and make a difference!

If you want to join a global, marketing-leading organisation who are committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do – Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part of shaping the future of society and improving people’s lives!

To thrive in this role, you must ideally have…

• Excellent communication skills.

• Experience using CRM systems.

• Strong IT skills including Excel.

Our Inclusion Commitment

We are passionately committed to being a truly inclusive and diverse company- it is at the heart of our core value of Putting People First. We continue to enhance our culture of inclusion and diversity across all of our roles and actively encourage applications from all backgrounds and communities.