Parts Advisor

Parts Advisor -

Pembrook Resourcing are currently seeking a Parts Advisor to join their client, A well renowned Motor Factor retailer in the area.

Our client is owned by one of the largest Motor Factor groups in the UK, They are a European leader within the Automotive Aftermarket industry.

The successful candidate will ideally have previous experience working within a similar background.

Responsibilities -

• Take orders over the telephone, upselling to increase invoice value

• Outbound calling to raise customer awareness and achieve higher sales

• Build long-term rapport with local customers

• Actively promote offers, discounts and customer competitions

• Limit credits and returns by ordering and sending the right parts, first time

• Punctual, organised and efficient whilst working towards deadlines

• Pro-active and enthusiastic when speaking with customers

• Demonstrate empathy towards customers

• Have previous experience in a similar contact centre environment

Essential requirements -

The successful candidate must have a professional telephone manner and possess excellent communication, organisation & time management skills. It is essential that the successful candidate holds a full UK driving licence.

Position details -

• 20 days’ Annual leave + 8 Bank Holidays per annum (for Full Time positions)

• Salary Competitive / Negotiable (Depending on experience)

IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!