Parts Advisor (Automotive)

Posted 6 April by M People Easy Apply

Mpeople are currently recruiting for experienced Parts Advisors within the Huddersfield and Halifax area. The successful candidate will need to have worked in a similar role previously within a main dealer environment. This is a full time permanent role working between the core hours of 7am - 6pm (42.5 hours per week) with 2 in 4 Saturday cover (overtime).

Key duties:

  • Responsible for inbound and outbound calls with clients utilising your exceptional customer service skills
  • Assist customers with any parts enquiries
  • Managing and recording all incoming and out going stock and partake in stock takes as & when necessary
  • Dealing with Warranty's
  • Advise customers on products and services and up sell or cross sell at any given opportunity
  • General administration
  • Ensure all databases are maintained and information is captured accurately

Experience required:

  • Previous experience within a similar role is essential for this position
  • Excellent Customer Service skills
  • Kerridge experience would be beneficial
  • Ability to cross sell and up sell with excellent negotiation skills

Required skills

  • Customer Service
  • Negotiation
  • Outbound Calls
  • Parts

Reference: 34841015

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