Operations Manager

We’re currently working with a market leading organisation, offering a fantastic opportunity to join an ever-expanding business, in their search for an Operations Manager. This role is based in an amazing open planned, vibrant, and modern space in the Hoddesdon, with parking on site.

In a buzzing and busy environment, you will be responsible for line management of a team of 3 Area Managers as well as a larger team of Sports Coaches.

Reporting directly into the Operations Director, the successful applicant will have the platform to bring ideas and energy and the opportunity to lead a team.

Key Duties include:

• Strengthen and maintain relationships with existing clients, ensuring that the business’ programmes align with their expectations.
• Lead a team of Area Coordinators, fostering a positive and collaborative team culture, whilst maintaining a coaching schedule.
• Assessing the outcomes of programmes, seeking feedback from clients and instructors for continuous improvement.
• Develop key performance indicators (KPIs) for the team, whilst tracking and reporting on these metrics.
• Identify opportunities for community engagement and partnership building, with an aim to increase the presence and influence of the business locally.
• Working with Learning and Development team to implement training initiatives, ensuring staff are up to date with industry trends.
• Collaborate closely with the Finance Manager by overseeing the budget, ensuring that financial objectives are aligned with operational goals.
• Foster collaboration with other departments such as Marketing, Finance, and HR to ensure operations run as smooth as possible.

A fast paced, ever changing and inclusive environment in a growing industry, we're not expecting this role to be on the market for long so please apply now to be considered!

Due to the anticipated high volume of applications we may receive for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application for this or any further roles, may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.

StormX Recruitment Ltd is an employment agency and employment business.