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Posted 14 February by Detail2Leisure Easy Apply Featured Ended

Operations Manager - Education - Job Summary

Great opportunity to join an amazing contract catering and hospitality organisation in a high profile role with a wide span of autonomy. This role covers 12 contracts across the Education sector. Ideally you will have multi site management experience and a background in education catering and knowledge of the industry.

My client is one of the UK's leading contract catering and hospitality specialists who have won a number of awards for service, innovation and quality and they are looking for someone who is passionate, dynamic, commercially minded and keen to progress and develop to join them - If this sounds like something of interest this could be the role for you!

Operations Manager - Education - Role Responsibility

In the capacity of an Operations Manager you will:

  • Build, develop and motivate your management teams to deliver the very best service and quality to the client
  • Have the ability to build bespoke services to individual clients
  • Maximise profit and business opportunities within the various contracts under your remit
  • Develop the service offer and client relationship to grow the business areas covered under the various contracts
  • Be fully P&L accountable and be able to manage cost and resources to deliver profit and margin targets across several often diverse revenue streams
  • Ensure all third party client KPI's are met putting the company in the best position to retain and renegotiate the contract
  • Ensure all of your management teams are engaged, motivated and passionate about delivering the service that is expected of an outsourced service (remembering a company outsources because cost, service and quality is best achieved by an industry specialist)

Operations Manager - Education - The Ideal Candidate

As Operations Manager you must have:

  • Experience of liaising with, and managing third party or outsourced client relationships is essential in this Regional Management role
  • Experience of managing full complex P&L across different diverse revenue streams
  • Commercially very astute and is always looking for ways to maximise business returns
  • Build excellent relationships with internal stakeholders and external third party clients
  • Expert at delivering results through your management teams, acting as coach, mentor and motivator
  • Understands the difference between management and leadership and displays qualities aligned to the latter
  • Results orientated with impeccable standards around quality, service and presentation
  • Substantial experience in catering (outsourced catering / hospitality is advantageous)
  • Understands how to network and get more business from an existing client base Is positive, articulate and polished, and knows how to professionally interact with a third party client within their environment
  • Expert at adapting style and behaviour to meet the needs of the situation
  • Computer literate, numerate with very good verbal and interpersonal skills

Detail2Leisure is acting as an employment agency. We are the chosen recruitment partner for many of the UKs leading Leisure & Hospitality Organisations.

Reference: 34128007

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