Operations Change Business Analyst (12 month fixed term contract)

Operations Change Business Analyst (12 month fixed term contract) - National Investment Management Organisation - London, Hybrid

Salary to £65,000 plus comprehensive company benefits package

Our client is a national organisation who are dedicated to providing exceptional investment management services to their clients. They currently seek to recruit for an Operations Change Business Analyst to join the business on a 12-month contract.

Purpose:

A role within Operations to help support business efficiency change and process improvements by having a deep understanding of the department, roles, functions, processes and systems within it. To perform a key role in documenting, designing and implementing business system and operational change.

As part of the role you will be required to support development for business efficiency changes; implementation and communication of these changes to internal and external stakeholders, as well as maintain & enhance metric reporting establishing the effectiveness of change initiatives.

Responsibilities:

• Build strong relationships with the various operational teams, deep understanding of their motivations and importance of their day-to-day processing, the challenges, frustrations with the role and desired process improvements.
• Document key 'As is processes’ in Business Optix, highlighting areas for process improvements and ensuring Operational teams maintain time in motion and associated procedures.
• Functional Microsoft Dynamics/ Power Platform experience to assist with key Operational projects and post delivery implementing configuration changes to Power Apps, such as adding fields, views, forms and power automate flows.
• Maintain a close relationship with business and system analysts to gain greater understanding of the role they play and how to get operational requirements documented upfront.
• Utilise team MI to help prioritise decisions and focus with a project.
• Review live CRs / Bugs and gain understanding on both small impact and big impact task from both a business and IT perspective.
• Review all Business requirement documents (BRD) in detail before signing off.
• To act as point of contact within projects to identity potential operational impacts early on in process to understand impact on the team.

Skills:

• Business Optix experience
• Microsoft Dynamic / Power Platform experience
• Organisation of workload to meet deadlines
• Good communication skills, both oral and written

Knowledge:

• Previous experience of working in a busy operations department is essential
• Previous experience of business analysis and BRD reviews is desired
• Knowledge of Pershing systems is an advantage

On offer:

• Competitive basic salary of up to £65,000 plus company benefits including; up to 8% Pension contribution, DIS, Income Protection
• Range of flexible benefits
• 27 days holiday plus BH
• Study Support
• Plenty of opportunities for personal development and progression within a genuine market leader
• Hybrid working
• Discretionary annual Bonus