Operational Scheduler & Resource Coordinator

FINTEC recruit is supporting an international engineering client and looking for an Operational Scheduling & Resource Coordinator .  This is a permanent position, based in Inverness, Highland.  Salary is £26,000 to £30,000 plus benefits.  Supporting the operational and service and workshop engineering teams within the business.  Hours of work are 0800 a.m. to 16:30 Monday to Friday, 40 hours per week.

Responsibilities:

• Scheduling and allocation of engineering resource for customers, liaison and coordination with internal departments
• Timely delivery for engineering service responses for customers
• Planning and coordination in allocating engineering resource for all projects meeting contractual response times
• Ensuring that job allocations match engineer experience and expertise
• Maximise productivity with efficient planning of workloads to minimise travel time
• Input and update IT planning tool/system, arrange for relevant documentation for engineers and managers
• Liaison with the supply chain department to ensure materials are available ahead of work commencing
• Manage travel and accommodation requirements, including engineer vehicle maintenance
• Assisting with call handling and logging for telephone support

Skills and experience required for the Operational Scheduling & Resource Coordinator

• Experience of working within a service environment, having worked in a customer facing role
• Scheduling and resource allocation of engineers (or similar)
• Experience with ERP systems (SAGE 200, SAP, Oracle) and with Infor ERP systems or similar
• Be self motivated, organised and process driven with a strong attention to detail.
• Have a calm approach and work effectively under pressure in a busy work environment.

Full details of the operational Scheduling and Resource Coordinator role is available on application .  To apply please submit your current CV or apply via our FINTEC recruit website.