Operational Resilience Analyst

We have an exciting opportunity to be part of the Operational Resilience team. Operational resilience is a crucial outcome that Aviva must achieve for our customers, the key objective being that we can continue to deliver critical operations through periods of disruption.

As an Operational Resilience Specialist, you will play a key role in helping Aviva achieve these ambitions. If you’re someone who has a passion for making a real difference to our customers, we would love to hear from you!

A bit about the job:

You will be working alongside the UK Market Leads providing governance and SME support to Group Operational Resilience and the wider business. The role offers the opportunity to gain a deep knowledge of how Aviva’s UK Businesses operate and support the resilience of key services preventing intolerable harm to our customers. This is the ideal role if you are someone who thrives in working in a fast paced and results orientated environment and is comfortable adapting to changing demands.

Skills and experience we’re looking for:

• Proven track record of delivering operational resilience activities with a good understanding of the upcoming operational resilience regulation

• Strong analytical and problem-solving skills, Ability to multitask, meeting short-term deadlines while progressing longer-term objectives

• Good communication and stakeholder management skills. The ability to work collaboratively and effectively with teams across multiple business areas to drive strategic outcomes is key

• Enjoy proactively identifying and implementing improvement opportunities

• Proactive self-starter who can work independently but shows good judgement of when to involve others

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary circa £45,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 10% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work