Office Sales Coordinator

Posted 21 June by MTrec Recruitment and Training Easy Apply

The Company

Our client is a well-established pharmaceutical manufacturer who have developed a reputation of providing high quality products throughout the UK who are looking for a highly motivated Office Sales Coordinator to join their highly successful team.

The Role

  • Line manager for back office telesales team, reporting to the Country Manager.
  • Monitoring the workload of the team and giving guidance and support as required.
  • Key Account backoffice support. Ensuring product information, prices, promotional activities are communicated and implemented in accordance with individual customer needs.
  • Coordinating back office support between backoffice team and travelling sales reps, including:
  1. collection of daily sales reports
  2. entry of sales activity into database
  3. implementing activities agreed with customers
  4. coordinating query handling
  5. Database management.
  • Ensuring trade database is kept up to date and optimised for mailings, e-mailings, telemarketing in coordination with the Marketing dept, delivering quality support to customers and cultivating a pipeline of new prospect customers.
  • The use and development of CRM system. The use and development of in house IT system for order processing and invoicing.
  • The coordination with the marketing department of data supplied to field reps on their tablets.
  • The coordination of sales data supplied to the field reps on their tablets.
  • Production of monthly reports for the Country Manager.
  • Adhering to all standard operating procedures, Good Distribution Practice and company health and safety policies.

The Person

  • Graduate level education
  • Experience of working in the health food and pharmaceutical sales/ accounts management environment, at a similar level with an impressive track record.
  • Experience of a product launch in to the health food industry is desirable.
  • A self starter, strongly motivated, forward thinking and proactive with initiative and drive.
  • Competitive and results driven.
  • Customer focussed and passionate about delivering excellent customer service.
  • Ability to cope with fluctuating workloads
  • Ability to prioritise, demonstrating good time management skills.
  • Advanced IT skills including Word Processing, database management, spreadsheet and Sage.

Reference: 35443807

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