Office Coordinator

Posted 20 February by e-fab Recruitment Ltd
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One of our Dunstable based clients are looking to recruit an Office Coordinator to join their very busy and expanding business.

Hours of work are Monday to Friday, 8am to 5pm with an hour for lunch.

Main Duties:

Taking enquiries via telephone, email and through the online ordering system.
Providing costings to customers.
Checking availability of machines and ensuring that machine statuses are always up to date on the system and ensuring all invoices are run.
Coordinating to ensure that the correct machines are ready and delivered to customer sites.
Liaising with the Transport Manager and Drivers.
Dealing with customers professionally and politely, and maximising sales using your product knowledge.
Resolving customer issues promptly and satisfactorily.
Communicating effectively with other colleagues, and providing a helpful and friendly point of contact for depot enquiries.
Assisting with general office administration.
Maintaining health and safety standards within the hire office.

Experience & Skills:

Essential:
A good knowledge of Microsoft Office packages and computer skills in general.
Previous experience of working in a customer focused role.
As this is a customer facing role you must have excellent communication skills and a friendly and professional approach.
Timekeeping and using your own initiative will be important aspects of this role, so you should be proficient in these skills.

Desirable:

Scheduling experience.
Experience in building, civil engineering, plant hire or transport based environments.
Knowledge of health and safety legislation.

Required skills

  • Co Ordinator
  • Customer Service
  • Office Administrator
  • Plant Hire
  • Scheduling

Reference: 37333143

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