Network support engineer - 933

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Network support engineer
Duration - 6 Months
Location - Glasgow

Summary

My high-profile utilities client is looking for an Network support engineer to join their team Based on site at their Glasgow offices on an initial 6-month contract with chance of extensions.

We are looking to onboard a contractor to be based in one of our main locations in Scotland (Glasgow, Glenlee or Cruachan). The role will be focused on assisting with the IT Network team taking over management of the OT Network infrastructure within the Hydro Power Stations in the area. The focus is assessment of the existing infrastructure, documenting the findings and identifying / resolving any immediate issues identified as part of the novation of management from incumbent team to IT Network team. There will be also requirement to work with the wider Network team to implement target designs at later stage. This will require being on site most days and travel to several Hydro Power Stations in Scotland on a regular basis during the project.

Key accountabilities
* Work as a member of the Network Operations team predominantly focused on support of an OT network transition project for the Hydro Power Stations in Scotland
* Carrying out onsite audits, documenting the whole of the OT network infrastructure and any connected devices at each site
* Carrying out network upgrades to ensure N-1 to latest patch release as per Drax patch management policies on OT LAN switches and Firewalls.
* Creating and updating network diagrams and other supporting documentation based on initial audit findings to ensure all OT network elements are clearly documented.
* Assist and input to any new designs or upgrade plans for the OT network infrastructure.
* Carry out configuration and hardware changes to align with Drax standards and any new site designs.
* Provide Technical support for the OT network during normal business hours.
* Assist with implementation of network monitoring and other network tools within the OT network.
* Carry out knowledge share sessions and assist the wider IT network team ensuring they are fully familiarised with the OT network.

Technical specialities
* In-depth knowledge LAN Network technologies (predominantly Cisco) and L2/L3 protocols
* Firewalls and security experience (Checkpoint), any experience with Palo Alto Firewalls would also be desirable.
* Previous experience in conducting network audits and can create detailed network diagrams and documentation.
* Experience with monitoring, event management and other operational tools (such as ManageEngine, PRTG, Observe etc.)

Knowledge, skills and experience required.
* Previous experience supporting either a IT or OT network at 3rd line level
* Preferably CCNP certified or able to demonstrative technical hands-on knowledge at that level
* Hands on experience configuring & supporting Cisco switches (IOS, IOS-XE, Nexus) and routers.
* Hands on experience configuring & supporting Checkpoint Firewalls
* Hands on experience with Palo Alto Firewalls would be desirable.
* Experience in support large scale networks and internal user base beneficial
* Any previous knowledge or experience supporting OT or Industrial networks would be very desirable.
* Able to work unsupervised and prioritise own workstreams and deliver to tight deadlines.
* Proven ability to operate in a pressurised situation and successfully handle multiple priorities.
* Willingness to work in an Industrial environment which will include wearing PPE and travel on regular basis to other Drax sites in the region.

If you have not received a response within 48 hours of applying, please assume you have not been shortlisted this time.