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Netsuite Consultant - Perm Hybrid -- £65K DOE - Bolton

Netsuite Consultant - Perm Hybrid -- £65K DOE - Bolton

Posted 30 January by Forward Role
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Forward Role has partnered with an award-winning company built from strong family values that ensures they form great business partnerships with clients, suppliers and employ exceptional people.

They provide Business Systems and Managed IT services and support organisations in achieving their ambitions by providing them with solutions for success.

In this role you will join the operations department and will support customers by undertaking specific projects and resolving escalated issues.

What you will be responsible for:

  • Produce a well-defined project plan, specification and ensure resource availability so that projects run within allocated budgets and agreed deadlines.
  • Ensure that all appropriate project processes are followed, including the completion of documentation and records.
  • Provide relevant consultancy services to our customers in line with the service portfolio.
  • Provide escalation support to our Service Desk for the most technically complex issues, arranging external escalation or support when issues can't be resolved in house.
  • To ensure an exceptional level of customer service with every customer interaction.
  • Prioritise and manage several projects, customer incidents and requests simultaneously.
  • To Identify and communicate potential sales opportunities
  • To travel and visit customer sites when required
  • Liaise with colleagues in other departments to resolve queries and contribute to the overall running of the business.
  • Ensure that all Health and Safety procedures are carried out effectively, including any relevant risk assessments are undertaken and safe systems of work are adhered to.
  • Support with developing individuals within the team with their technical knowledge
  • Having a strong awareness of the business, gaining a specific knowledge of customers and how IT relates to their business strategy and goals.
  • Ensure an Indepth understanding of the business, its customers, service offering, processes and procedures.
  • Continually participate in training relating to the businesses product and service offerings. This may include examinations and qualifications that support the strategic direction of the business.

Essential skills needed for the role:

  • Minimum of 2 years NetSuite experience (required)
  • Experience of managing and delivering a project
  • NetSuite Accreditation (desirable but training provided)
  • Demonstrable knowledge of a good range of NetSuite modules
  • Experience in NetSuite methodology
  • Proven Financial Knowledge
  • Varied Business Sector knowledge
  • Excellent verbal and written communication skills.
  • Strong analytical and quantitative skills
  • Proven Project Management skills
  • Logical approach to problem solving

What you'll need to succeed in the role:

  • Detailed focus on customer service and delivering to their requirements
  • A strong sense of ownership
  • A self motivated attitude when providing solutiont so both in the business and for the clients
  • A committed and loyal personality with the drive to add value to the business
  • A willingess to learn new skills and expand knowledge across the business.

What's in it for you:

  • Fully paid Netsuite accredited training and certifications
  • A competitive basic salary and package
  • 25 days holiday per annum, plus bank holidays
  • Private healthcare scheme
  • Pension and life insurance
  • Regular social events
  • Company bonus scheme
  • Opportunities for further learning and development
  • Food and drink provided in head office

Salary : dependant on experience

Location: Bolton 

If you feel like you're the perfect fit for this role then apply directly or send CVs to

As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.

Reference: 52031086

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