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Neighbourhood Housing Officer (Ref: CL993)

Neighbourhood Housing Officer (Ref: CL993)

Posted 11 October by Rise Recruitment Ltd
Easy Apply Ended

Pay rate per hour: £16.29 PAYE/ £20.54 LTD

Salary per annum: £30,500 per annum

Contract type: Temp until 31st December 2018

Weekly hours: 36

Working hours and breaks: Monday - Friday 9am to 5:15pm

Essential

  • An understanding of housing management issues (general needs, leasehold and shared ownership)
  • Knowledge of relevant legislation, and current issues within the housing sector
  • The ability to exercise good judgement
  • An understanding of how to deliver excellent services to customers
  • Excellent communication skills, able to adapt approaches and techniques dependent on the audience
  • Able to develop effective working relationships with team members, across the association and with key agencies
  • Ability to work innovatively, developing good practice and new solutions to effect improvements to the service
  • Ability to use computer systems as a mechanism to improve service delivery
  • Good organisational skills
  • Able to interpret financial accounts
  • DExperience of customer service in dealing with people on the telephone and in person
  • Experience working to deadlines and service level agreements
  • Promotion of equality and diversity in employment and service delivery
  • Comfortable with change, welcoming it as an opportunity to grow.
  • Flexible approach and commitment to achieving results
  • Ability to look positively for solutions rather than obstacles
  • Customer focused
  • Ability to attend evening and weekend meetings when required

Full driving licence with use of a vehicle

Reference: 36333878

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