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Merchandiser Planner

Posted 24 January by Ocado Head Office Easy Apply Featured Ended

The Ocado General Merchandise (GM) business is expanding rapidly, growing ranges and launching new specialist websites, enabling us to offer our customers the ultimate one stop shop. We are looking for an individual who will thrive and develop themselves in this fast moving and ever evolving environment, working on our destination sites and Ocado’s General Merchandise range.

The Merchandise Planner:

Members of the Merchandise Planning team are constantly encouraged to identify and challenge inefficient ways of working and strive to share best practice across the team. The Merchandise Planner must be a self-starter, with high levels of energy, enthusiasm and flexibility to adapt to the constantly changing needs of the developing business. The ability to work unsupervised, and communicate effectively within a wider team, both internal and external to the Ocado business are also essential. The successful applicant will be highly numerate, with a preferred background in demand forecasting, inbound volume planning, general merchandise trading, and/or logistics management. They will also have an eye for detail, be highly organised and able to manage and prioritise a busy workload. The Merchandise Planner will not have any line manager responsibilities.

Primary Job Purpose:

The GM Merchandise Planner role forms an integral part of our trading "pods", alongside our Buying and Web trading teams. The pod is jointly responsible for our two primary trading KPIs - average transaction value and trading margin. The forecasts, stock management and clearance activities performed by the Merchandise Planner are likely to be determining factors for these two KPIs.

GM Merchandise Planners report into the Merchandise Planning Managers and have no direct reports.

Key Responsibilities:

  • Demand Forecasting and Planning
  • Managing stock clearance and sell through activity
  • Managing Supplier Performance
  • Data Management


  • Ability to work under pressure
  • Good organisational skills
  • Advanced Excel
  • Analytical
  • Ability to work to deadlines and prioritise workload
  • Team Work
  • Background in Demand Forecasting or Logistics Management


  • Experience in a Retail background


  • Pension
  • Life Assurance
  • Private Medical Insurance
  • Employee Assistance Programme
  • Income Protection
  • 23 days holiday, increasing to 25 with 3 years’ service

Equal Opportunity Employer

Ocado is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status.

Reference: 34308506

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