Membership Administrator

Customer Relations Advisor
Hours of work: 35 hours per week
Location: Hinckley
Salary: £10.95 hourly
Contract 3 - 6 months

SF Recruitment are working in partnership which a market leading business who are recruiting for customer relation advisors to work in their head office in Hinckley.

The job

As a Customer Relations Advisor you will play a key part in delivering exceptional customer service to our customers by helping with bookings, dealing with new and existing  enquiries.

- Ensure the efficient and effective operation of the reception area
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
- Positively and proactively drive retention, adhering group sales driving and reporting procedures
- Manage Prospects and database and contribute towards lead generation in accordance with marketing planning, including outreach
- Accurately undertake cash handling and reconciliation procedures and administrative duties, as
- Ensure that the reception area is secure and maintained to the required standards of cleanliness and repair

The person

- Experience of working within a front of house or reception type role
- Experience of delivering first class customer service
- Excellent communication skills including the ability to influence and persuade
- Good computer skills ideally have experience of using a CRM / Booking software ideal

If you're ready to take on this temporary Customer Relations Advisor to support a business during this transition period, please apply with your CV.