Junior UX Researcher

Posted 8 January by REED
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Research Coordinator to be part of our growing Product team and help change recruitment for the better.

As Research Coordinator you'll have responsibility for coordinating user research activities for our products used by recruiters and jobseekers. Results from this research ensures the development of innovative, user-friendly, best-of-breed products.

Key Responsibilities

You will work within an established Product team alongside Product Managers, Product Designers and Engineers, Customer Researchers, Data Scientists and Analysts.

? Recruit UX research participant candidates for internal and external studies.
? Coordinate the logistics of user research, schedule interviews, booking meeting rooms and manage communication with participants pre, during and post research
? Communicate with user experience researchers and participants regarding recruitment details and status.
? Maintain records for all recruitment and participant activity.
? Coordinate the sourcing and delivery of rewards to participants.
? Assist Researchers and Product Managers with analysis of user interviews.
? Evangelise the value of user testing and encourage hands-on engagement from colleagues by promoting user research resources.
? Optimise our use of data, reporting, and tools to improve participant outreach and effectiveness in delivering quality participants.

Skills and Experience

? 1+ years of experience with participant screening and recruiting, ideally in a digital product business.
? You may have a background in various fields: communications, marketing, computer science, human computer interaction, cognitive science, experimental psychology, anthropology, information science, or other field emphasizing human behaviour.
? Demonstrated proficiency with office productivity tools including email, web browser, spreadsheet, presentation, and word processing applications.
? Ability to work independently, to prioritize time between multiple projects, and to adapt to changing schedules and priorities.
? Excellent organization skills and attention to detail in a fast-paced environment.

Highly desirable, but not essential

? Familiarity working with digital scheduling and user research software tools and people in the technology industry or a technology-oriented space.
? Previous experience with user research projects, market research and Agile product development.
? Experience with web analytics and behavioural data analysis.

Key Measures and Targets

? Enables user research by identifying candidates and
? OKRs achieved against plan
? Objectives met & performance rating

Reference: 39679837

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