Junior Support Analyst

JOB TITLE: Junior Support Analyst

LOCATION: Trowbridge

WAY OF WORKING: Full Time | Permanent |Hybrid - Twice a week onsite

SALARY: £28k - £33k

THE BUSINESS:

C4S Search are pleased to be working with a large manufacturing company.

THE JUNIOR SUPPORT ANALYST OPPORTUNITY:

• Collaborate as a supply chain function analyst with IT teams and internal departments to implement technology solutions meeting regional and global organization needs
• Offer help, advice, and troubleshooting for implemented systems to support day-to-day supply chain operations and other services
• Provide application support for non-SAP manufacturing applications
• Engage with business, IT, and third parties throughout planning, implementation, and support phases
• Stay updated on industry trends and emerging technologies to propose innovative solutions aligning with business goals
• Proactively monitor system performance and stability, addressing issues as they arise
• Assist in planning, executing, and monitoring technology projects to ensure timely delivery and alignment with project objectives
• Maintain detailed documentation of technology systems, processes, and configurations to aid troubleshooting and knowledge transfer
• Provide end-user training and support for effective adoption of new technologies and tools

YOUR KEY SKILLS:

• Possession of a Bachelor’s degree in Information Technology, Computer Science, or a relevant field
• Prior experience in supporting applications or holding a comparable position within the Manufacturing industry
• Proficiency in problem-solving with the capability to convey technical ideas to non-technical stakeholders effectively.
• Effective communication and interpersonal abilities to foster collaboration with diverse cross-functional teams.
• Meticulous attention to detail, analytical mindset, and proactive problem-solving approach.

If you are interested in the Junior Support Analyst role, please send an application detailing proof of the above or contact Josh in our office.

C4S Search connect future tech talent with leading deep tech, biotech & clean tech organisations and we are always keen to hear from IT professionals or those who work in the tech industry.