IT Support

The Role: IT Support Technician

The Hours: Monday-Friday 09:00am-17:00pm -

Location: Brighton

Salary: £25,000 - £27,000

My client is looking for an IT Support Technician to work with a fast-growing company based in Brighton. Great career progression.

Job role

My client is a fast-growing technology company in the security industry that manufactures and supplies an impressive range of electronic access control solutions and software. They sell their solutions to a network of trade partners both in UK and overseas markets who in turn install the products in a wide range of applications including Schools, Colleges, Hospitals, Airports, Ports, factories, offices etc. Their solutions have their own software and hardware and installed in windows environments with MS Access/SQL. The client is looking for a Technical Support Assistant to help handle both client software/hardware support queries as well as in house IT support requirements on a full-time basis.

The ideal candidate will have a strong work ethic and will be prepared to work extra time if a critical situation is demanding a resolution. The candidate must have a desire to learn and adapt quickly in a small business environment and willing to put in the time and effort to learn about our solutions backed up by our training.

Candidate requirements:

• Experience in a customer technical support environment
• Knowledge of access control systems
• Excellent problem-solving abilities/ Good fault diagnosis skills
• Knowledge of Microsoft Windows Operating Systems, Servers etc
• IT networks knowledge (TCP/IP)
• Experience with MS Access and MS-SQL (Management Studio)

Benefits

• Holiday: 20 Days holiday + 8 bank holiday

• Pension: 3% Employer contribution
• Training
• Free on-street Parking
• Close to Train and Bus routes