IT Support Technician

IT Support Technician
Wolverhampton (Onsite)
£25,000 - £28,000

Gleeson Recruitment are working on an exciting opportunity alongside a well established Tech & Healthcare group based in Wolverhampton.
The purpose of the role is to be the first point of contact supporting and promoting the company investment in Microsoft Products. Including, being the primary leader for the transition of the intranet page to a Microsoft Sharepoint. The Junior IT Technician will therefore be required to work with department leaders and deliver a vision for each departmental Sharepoint page.

The ideal candidate will be a confident an avid Microsoft user as they will also be promoting the use and benefits of Microsoft Teams & Miro Boards across the organisation, outlining the benefits in support of collaboration.
You will also be responsible for delivering 1st Line IT support, to all users and addressing ongoing or reoccurring issues impacting the service. Support the upgrade of IT hardware suit including the progression towards a new laptop provider and ensuring business IT hardware remains with warranty periods.

Skills / experience:

• Good working knowledge of supporting PC's, Networks, IT hardware, and software in general.
• Good working knowledge of Microsoft products and the benefits of their uses.
• Problem-solving skills and an analytical mindset.
• Computer Science or Equivalent qualification.
• Experience in a similar role is looked on positively, but training will be provided.
• Have a keen interest in technology and inquisitive mind, looking to grow their knowledge in the tech and IT space.

If interested, click the apply button now!

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